SRE LEAD

SRE LEAD

Charlotte (metro), North Carolina [Hybrid]

We are currently seeking a highly skilled SRE hands-on Lead Engineer with solid experience to help lead transformational initiatives within IT operations, encompassing development as well. As a crucial figure in this role, you will participate/help designing and implementing cutting-edge SRE solutions, driving the transformation of IT operations organizations to adopt an engineering-centric approach.

Responsibilities:
• Participate in design, architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.
• Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools
• Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)
• Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.
• Evangelize SRE evolution within IT operations and promoting a culture of engineering excellence and best practices.
• Define best practices and principles for SRE, including incident management, monitoring, alerting, and automation.
• Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.
• Implement monitoring systems to assess the performance of applications and infrastructure, and proactively identifying areas for optimization.
• Understanding incident and problem management process, post-mortems, and driving improvements to prevent future incidents.
• Analyze resource utilization patterns and forecasting future capacity needs to ensure optimal performance and cost-efficiency.
• Ensure that SRE practices align with security and compliance requirements and implementing measures to protect systems and data.
• Operational excellence with focus on automation and developing tools to streamline operational tasks and increase efficiency.
• Provide guidance and mentorship to SRE teams, fostering skill development, and building a strong and capable SRE practice.
• Ability to develop close relationship with other operational teams to integrate SRE practices and drive overall operational improvements across enterprise.
• Stay up to date on industry trends, new technologies, and best practices in SRE and applying relevant advancements to the organization.
• Ability to build strong working relationships across different levels, client focus mindset.

Qualifications:
• Around 10-12 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation
• Primary skillset to be expertise in Observability as service, Telemetry data collection using Dynatrace APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk) and AIOPS Tools
• Deeper understanding of Login authentication mechanisms using Ping, ForgeRock and SiteMinder technologies (session management and cookie management)
• Correlation mechanisms and dashboards to have end to end visibility of requests from external to internal applications.
• Strong hands-on experience with any Cloud Technology (AWS): Control Tower, Project Setup, Creating Accounts, RDS, SSO
• Solid understanding and hands on experience with Docker/Kubernetes
• Should have good experience with Linux Commands, GitLab CICD Setup and Terraform (state management, etc)
• Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK etc.
• Hands on APM Tool/s experience, preferably Datadog or AppDynamics or Dynatrace
• Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.
• Should have automation (data refresh, releases, DB snapshots) experience using Ansible or any other scripting languages
• Experience with following languages (Groovy-DSL, Java, Python, Yaml and microservices architecture)
• Good understanding and hands on experience with MQ, Kafka
• Experience with Databases (Oracle, MySQL)

Good to have:
• Any of the relevant professional certifications - Certified Site Reliability Engineer (CSRE),Certified Kubernetes Administrator (CKA),AWS Certified DevOps Engineer Professional, , Google Cloud Professional; DevOps Engineer

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