Quality Manager
1 day ago
The Quality Manager, will lead a dedicated multishift Quality department and play a key role in ensuring our personal care products meet the highest standards of safety, quality, and regulatory compliance. We are looking for a proactive, collaborative leader who excels at developing talent, solving problems and strengthening quality systems in a fast-moving manufacturing environment.
Job Responsibilities:
- Lead the Quality department across two shifts, driving team development, building bench strength, and reinforcing a culture of accountability, continuous improvement and high operational standards.
- Interacts with customers and internally with UBP production, supply chain, marketing and the R&D groups.
- Create, revise and manage cGMP procedures and supporting documents and carry out additional duties as needed to uphold quality and regulatory standards.
- Exercise authority to accept, reject or quarantine raw materials and finished products in accordance with quality standards.
- Handles customer complaints, nonconformance and corrective actions. Ensure that actions and reports generated conform to regulations/requirements.
- Plan, schedule, conduct internal audits, analytical methods and validation as well as raw materials suppliers and contractor manufacturers.
- Coordinates FDA, EPA and third-party certification activities and responds to customer audits and inquiries to ensure compliance and transparency.
- Works with Customer Service, R&D, and Operation teams to resolve and assist with customer/consumer complaints, internal concerns and new product development and processing.
- Partners with the Operations team to communicate quality concerns and drive continuous improvement initiatives.
- Supports the R&D department in multiple aspects: Vendor qualifications, raw material testing, etc.
- Other duties as required by management.
Requirements:
- At least 5 years of experience in Quality Management
- Continuous improvement mindset, with strong decision-making ability
- Effective communicator with ability to collaborate cross functionally
- Must have previous manufacturing industry experience (preferably in the Beauty Industry)
- Strong working knowledge of current Good Manufacturing Practices (cGMPs)
- Adaptable and flexible in a fast-paced environment with changing priorities
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