Business Analyst

3 days ago

Omaha, NE, United States Georgia IT Inc Full time
Job Title: Business Analyst (Credit Card)
Location: Omaha, NE (5 Days Onsite)
Duration: 06 Months plus
Rate: DOE

US Citizens and Green cards Preferred.

Job Overview:
We are seeking a highly motivated and detail-oriented Business Analyst to join our Credit Card team. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a deep understanding of credit card processes and systems. The Business Analyst will play a key role in identifying areas for improvement, implementing process enhancements, and ensuring the efficient functioning of credit card operations.

Responsibilities:
  1. Requirements Gathering:
  • Collaborate with stakeholders to gather and document business requirements related to credit card operations.
  • Conduct interviews, workshops, and surveys to understand the needs of various business units.
  1. Data Analysis:
  • Analyze credit card data to identify trends, patterns, and areas for improvement.
  • Use data-driven insights to make recommendations for optimizing credit card processes.
  1. Process Improvement:
  • Evaluate existing credit card processes and workflows to identify inefficiencies.
  • Propose and implement process improvements to enhance operational efficiency and customer experience.
  1. System Integration:
  • Work closely with IT teams to ensure seamless integration of credit card systems and applications.
  • Collaborate on the development and implementation of new features and functionalities.
  1. Risk Management:
  • Analyze credit card transactions and identify potential risks.
  • Collaborate with risk management teams to develop strategies for mitigating credit-related risks.
  1. Regulatory Compliance:
  • Stay updated on industry regulations and ensure that credit card operations comply with relevant laws and standards.
  • Work with legal and compliance teams to implement necessary changes.
  1. Reporting and Documentation:
  • Prepare and present regular reports on credit card performance and key metrics.
  • Maintain comprehensive documentation of business processes, requirements, and system configurations.
Qualifications:
  • Bachelor's degree in Business, Finance, Information Technology, or related field.
  • Proven experience as a Business Analyst, preferably in the credit card or financial services industry.
  • Strong analytical and problem-solving skills.
  • Knowledge of credit card processes, payment systems, and industry regulations.
  • Excellent communication and interpersonal skills.
  • Proficiency in data analysis tools and techniques.
  • Familiarity with project management methodologies.

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