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Bilingual Restaurant Assistant Manager

2 weeks ago

Phoenix, AZ, United States Ojos Locos Full time
The Assistant Manager is responsible for managing the daily operations of our restaurants. They will recruit, cast, develop, mentor and coach team members including Chicas and the heart of the house team. In addition, they successfully oversee all financial responsibilities including inventory, ordering food, and hitting all labor targets. They also optimize profits and ensure guests are satisfied with their dining experience.

Essential Duties and Responsibilities

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor.
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of federal, state, and local laws.
  • Responsible for ensuring consistent high quality of food preparation.
  • Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Ensure proper security procedures are in place to protect employees, guests, and company.
  • Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality.
  • Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return customers.
  • Investigate and resolve complaints concerning food quality.
Education and/or Experience
  • 3-4 years of previous restaurant manager experience
  • 2-4 years high volume bar/restaurant experience
Requirements and Skills
  • Liquor License certification is mandatory
  • Food manager certificate required
  • Ability to effectively communicate in English and Spanish
  • Availability to work during holidays, nights, and weekends with increased hours during peak times


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The shifts will vary also depending on the needs of the restaurant.

While performing the duties of this job, the employee is regularly required to stand; for a minimum of 10-12 hours per day, walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; toxic or caustic chemicals; outside weather conditions and risk of electrical shock. The noise level in the work environment is usually loud.

NOTE: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required so classified.

Ojos Locos is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.