Host - DraftKings Sports & Social Nashville

2 weeks ago

Nashville, TN, United States The Cordish Companies Full time

DRAFTKINGS SPORTS & SOCIAL will deliver an immersive sports entertainment and dining experience to downtown Nashville. The concept brings together DraftKings’ top-rated and industry-leading sports gaming platforms with Sports & Social’s market leadership in operating high-energy, first-class dining and entertainment venues. Together, this integration will create an exciting destination for DraftKings and Sports & Social customers to enjoy. The space will be highlighted by several state-of-the-art LED media walls and signature bars that will allow guests to watch multiple games and sporting events at once.

Host Responsibilities include, but are not limited to:

  • Answers the phones and taking messages/reservations.
  • Maintaining an accurate wait when necessary.
  • Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
  • Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
  • Communicate effectively with all guests.
  • Communicate problems to management immediately.
  • Coordinate seating arrangements to provide fast and courteous service to guests.
  • Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
  • Anticipate needs of scheduled special parties.
Host Qualifications
  • At least one year of experience with customer service and/or hosting.
  • Must speak fluent English, other languages preferred.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
  • Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
  • Must be able to read, review and understand seating charts.
  • Basic mathematical skills are used frequently.
  • May be required to work nights, weekends, and/or holidays.
The Host position requires the ability to perform the following:
  • Strong ability to provide attention to detail.
  • Carrying or lifting items weighing up to 50 pounds.
  • Handling objects (including food and utensils), products, speaking over and operating phones.
  • Standing, bending, stooping, and kneeling.
  • Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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