Salesforce HealthCloud Lead

2 weeks ago

Alpharetta, GA, United States TalentBridge Full time
Title: Salesforce HealthCloud Lead
Location: Smyrna, GA 30009
Duration: Fulltime/Permanent

The preferred candidate MUST have experience and knowledge of:
  • Must have Salesforce.com Health and/or Service Cloud administration experience including technical integrations with other third-party systems to support patient service needs
  • Healthcare ecosystem specific to patients and their healthcare journey
  • How patient CRM technologies can support Life Sciences companies ability to provide patient value as it relates to interacting with patients, providers, payers and other third-parties entities
  • Leverage technologies to store, analyze and act on patient data and/or metadata
  • Processes around onboarding and servicing patients
The preferred candidate should have experience or knowledge of:
  • Strongly prefer Life Sciences industry experience as a technical administrator of Salesforce Health Cloud to support Patient Support Programs
  • Experience in the necessary data models to help unlock data from legacy systems of record and EHRs (Electronic Health Registries)
  • Understand how Salesforce Health Cloud provides healthcare professionals the tools they need to collaborate more efficiently
  • Knowledge on how to enable Care Coordinators to understand patients more holistically, and build 1-to-1 relationships across patients' journeys

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