Talent Advisor

2 weeks ago

West Point, MS, United States Surge Staffing Full time

Join Our Team at Surge Staffing
Surge Staffing is seeking an energetic, motivated Talent Advisor who thrives in a fast-paced, people-focused environment. The ideal candidate is driven, personable, and has a professional phone presence. This is a full-time, internal position offering the opportunity to grow your career with a dynamic, nationwide staffing organization. Immediate consideration will be given to qualified candidates.

Entry Level Customer Service / Sales

Position Overview

As a Talent Advisor , you will play a key role in supporting clients and candidates by delivering exceptional customer service, recruiting top talent, and building long-lasting business relationships. This position blends customer service, recruiting, and sales —making it an excellent opportunity for someone eager to grow in a rewarding, people-oriented career.

Key Responsibilities

  • Deliver exceptional customer service to clients and temporary associates.

  • Source candidates using job boards, resume databases, and internal talent pools to fill client needs quickly and accurately.

  • Recruit, interview, and onboard candidates while maintaining a strong, reliable workforce.

  • Strategically match candidate skill sets with client requirements.

  • Serve as a professional and dependable liaison between associates and clients.

  • Conduct service calls to ensure customer satisfaction and develop new business opportunities.

  • Build and maintain client relationships through proactive communication and problem-solving.

  • Promote additional company products and services to existing and prospective clients.

  • Implement and manage marketing initiatives, including sales calls, direct mail, and public relations activities.

  • Support and coach temporary associates to ensure high performance and job satisfaction.

  • Resolve issues and complaints from associates, clients, and internal partners promptly and professionally.

  • Maximize billable hours and contribute to branch growth and profitability.

  • Perform administrative duties that support branch operations and quality standards.

Qualifications

  • High school diploma required; college coursework or equivalent experience preferred.

  • Previous customer service or sales experience strongly preferred.

  • Experience in staffing, human resources, or a related service industry is a plus.

  • Supervisory or leadership experience is advantageous.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet research tools.

  • Reliable transportation and ability to travel to client sites as needed.

  • Strong communication, organizational, and problem-solving skills.

  • Self-motivated, sales-minded, and able to work both independently and as part of a team.

  • Ability to thrive in a fast-paced, deadline-driven environment.

Equal Opportunity Employer

Surge Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. We are committed to providing equal access, opportunity, and reasonable accommodation for individuals with disabilities in all areas of employment.

IND1

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