Quality Coordinator

Job Type

Full-time

Description

Job Summary:

The Quality Coordinator plays a critical role in supporting the execution and maintenance of the food safety and quality systems within the manufacturing facility. This position ensures that products meet internal standards and regulatory requirements by coordinating quality documentation, monitoring production practices, and facilitating corrective actions. The Quality Coordinator works cross-functionally with production, sanitation, and lab teams to ensure compliance with GMPs, HACCP, and GFSI standards (e.g., SQF).

Responsibilities of the Position:

• Assist in the implementation, maintenance, and continuous improvement of the Food Safety and Quality Management System (QMS)
• Monitor and audit daily production activities for compliance with quality and food safety programs (GMPs, CCPs, SOPs)
• Coordinate documentation and record-keeping for QA programs, including environmental monitoring program, sensory evaluation program, publish finished good COAs for external distribution; populate client ERP with quality batch record attributes as necessary
• Adjust, review and support records and inspections with Qwerks
• Support internal and external audits (e.g., SQF, FDA, customer) by preparing documentation and participating in audit activities
• Manage monthly internal inspection program and observations action register
• Investigate product quality issues, deviations, and non-conformances; assist in root cause analysis and corrective/preventive actions (CAPA)
• Track quality metrics and generate routine reports on non-conformances and on-hold non-controllable food and packaging components
• Escalate quality trends to Quality Supervisor and Manager
• Maintain inventory and submit PO requisitions for quality tools and supplies
• Assist in training team members on food safety and quality policies, procedures, and best practices
• Coordinate product inspections, sampling, verifications, and release activities alongside lab or QA technicians
• Communicate with clients, suppliers, and external labs as needed regarding product testing, COAs, and specifications
• Participate in continuous improvement projects related to quality and food safety performance
• Perform other duties as assigned by Management

• Strong attention to detail and organizational skills
• Effective written and verbal communication abilities
• Ability to work collaboratively across departments
• Solid time management and the ability to prioritize multiple tasks
• Problem-solving and decision-making capabilities under pressure
• Commitment to food safety, regulatory compliance, and continuous improvement
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Working knowledge of GMPs, HACCP, and food safety/quality documentation
• Fosters a self-starter approach, collaboration, curiosity, problem-solving, solutioning new challenges and working in a multi-functional team environment

• Associate's or Bachelor's degree in life or physical sciences, food science, or related field required
• 1-3 years' relevant industry experience in a quality or food safety role within regulated industry such as food or pharmaceutical required; 4+ years preferred
• Experience with quality data tracking systems or ERP platforms
• Familiarity with regulatory requirements (e.g., FDA, USDA, FSMA)
• Experience in a GFSI-certified environment (e.g., SQF, BRC, FSSC 22000)

• Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
• Participate in company GMP walks
• Enforce company rules regarding food safety and monitoring

• Split between office, production floor, and QA/lab areas
• This position may require the employee to work weekends or shifts other than their own to meet the needs of the business.
• PPE required as per company policy
• Office setting and warehouse environment with temperature range of 55 - 80 degrees

• Operate standard office equipment
• Reach with hands and arms
• Lift up to 25 pounds