System Admin

2 weeks ago

Santa Clara, CA, United States Purple Drive Full time

Responsibilities:

• Rack, Build, cable, configure, and provision Intel and AMD Servers

• Rac, Cable, and Deploy Cisco layer 2 networking equipment

• Troubleshoot, test, quality assurance of Server hardware

• Professionally resolve hardware issues via trouble ticket

Desired experience:

• Operating System Installation - Windows Server, Linux, Unix

• Cabling knowledge beyond dressing or running cabling, such as confidently comprehending port mapping and ability to know the differences and purposes behind each cable type

• Understanding of basic hardware troubleshooting and applying logical methods of resolution

• Rack, cable, and deploy Cisco Layer 2 networking equipment a plus

• Experience with RAID levels is a plus

• Web Server and Database installation experience a plus

• Must be able to work in this country without sponsorship

• Must be willing to learn quickly, multitask, and work in a fast-paced environment

Qualifications: High school pass out - Minimum

Technical Experience: Should know basic computer Hardware asset knowledge

Technical Capabilities:

• HW setup and config

• Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements ( e.g. external monitors, keyboard, mouse, Bluetooth headset, doc, etc. )Software Installation, Updates

• Ability to install an Operating system, BIOS, driver updates and identify version information. Basic PC issue triage

• Ability to identify common OC issues ( e.g. , blue screens, hangs, etc. ) and work with issue tracking systems to record issues, search for other instances of similar failure mechanism, and apply workarounds ( e.g. load specific driver version, apply OS update. Test Plan execution and Optimization for efficiency

• Ability to read a test plan definition and optimize test execution ( e.g., peripheral configurations and required changes, operator time for deploying required software updates, charging/discharging time for battery life tests, consider run time of specific applications/measurements, etc. )

• Ability to execute a manual test plan script ( e.g. boot system, run a batch file, open chrome/browse website list ) and report subjective user experience criteria ( e.g. perceived fan noise, system touch temperature, snappy vs sluggish responsiveness )

Leadership Capabilities:

• Engages well with customers and partners while navigating through the potential roadblocks.

• Effective with executive communication and building respect

• Works cross-functionally across groups to quickly resolve issues that arise from testing

Education and Experience:

• Electronics and Experience ( 2 years degree ) - required

• 3 to 5 yrs of relevant industry experience

• Strong analysis and problem-solving skills

• Team player with good communication skills

• Prior experience with client PC testing, diagnostic and debug preferred

• Prior experience with testing tools and environments, defect tracking and revision control

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