Case Manager

Summary:

The Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system and victims of crimes committed by juvenile delinquents.

Essential Job Functions:

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse;
• Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;
• Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;
• Safety planning and risk assessment;
• Referring victims to shelters and other services as needed;
• Assisting clients with relocation and housing;
• Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;
• Attending internal and external meetings, trainings and workshops;
• Maintaining thorough and accurate case records and statistics;
• Various other duties to be determined by supervisor.

Interacts with: Family Court personnel including Judges, Clerks, and Court Officers; Civil Legal Attorneys including members of the 18B panel, Law Guardians, and Domestic Violence attorneys; NYPD; District Attorney’s Office; ACS; and other legal and social service providers.

Qualifications and Skills:

Required:

• Understanding of the dynamics of domestic violence and other forms of victimization
• Experience working with survivors of domestic violence.
• Excellent communication and organizational skills.
• Ability to work as part of a team while also independently generating tasks.

Desirable:

• Knowledge of the Family Court and criminal justice system is preferred.
• Bilingual (English/Spanish) strongly preferred.

Education:

Required: Bachelor’s Degree or equivalent experience.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $23.36 - 25.30 Hourly

Full-time Hours: 35 Hours per week

Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.