Receptionist Retail Sales Associate FRIDAY AND SATURDAYs

2 weeks ago

Santa Monica, CA, United States The Gourmandise School Full time

Benefits:

Friendly Team

Employee discounts

Free food & snacks

The Receptionist/Retail Associate is the face of our business and is responsible to warmly receive, welcome and greet customers and guests, as well as handle daily sales activities in our store front and daily administrative tasks for our cooking school.

Responsibilities include ringing up sales, receiving inventory, stocking floor with merchandise, gift wrapping, greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

You will also be handling phone calls and emails of customers, students and people interested in our online cooking classes. This involved assisting with class registration, handling cancellations, gift certificates and answering general questions.

A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes in order to communicate it to the customer. Stays current with promotional events and sales.

Requirements:

Basic understanding of sales principles and customer service practices

Proficient in verbal and written English language

Solid communication and interpersonal skills

Good telephone etiquette

Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

Ability to work as part of a team and take initiative independent of direct supervision

Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders

Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service

Available to work a variety of hours, which may include mornings, evenings, and weekends.

Skills

· Computer proficient in: Word, Excel, Google Suite, our reservation system, Square POS.

· Customer Service

Organization

Sales

Merchandising

Product Knowledge

Basic Math

Dependability

Attention to Detail

Time Management

Team Player

Written and Verbal Communication

Interpersonal Skills

Problem Solving

Required Experience

Previous sales and/or reception experience is preferred.

Position Type/Expected Hours of Work

This is a part-time position. Approximately 10-15 hours per week.

Hours and schedule vary but are shifts between 9:30a-730p on Fridays and/or Saturdays. Additional shifts may be available. There is some flexibility based on your availability.

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