E-Commerce Returns Manager

1 week ago


New York, NY, United States BHIRED Full time

An established e-commerce organization is seeking an E-Commerce Returns Manager to oversee and optimize the full returns process across online sales channels. This role focuses on efficiency, cost control, fraud prevention, and customer satisfaction.

Responsibilities Include:

  • Managing end-to-end returns and reverse logistics
  • Overseeing refunds, inventory recovery, and accuracy
  • Analyzing return data to reduce return rates
  • Preventing fraud and controlling operational costs
  • Collaborating with operations, customer service, and finance teams
Ideal Qualifications:
  • Experience managing returns or reverse logistics
  • Strong analytical and problem-solving skills
  • Detail-oriented with strong process management abilities
  • Familiarity with marketplace return policies
  • Ability to work cross-functionally


Salary: $45k - $50k/Year

To apply, please send your resume to Aron@bhirednyc.com

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