IT Operations Oracle Analyst
5 days ago
ABC Supply is North America's largest wholesale distributor of exterior and interior building products.
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Job Summary:
The IT Operations Oracle Analyst Support will be responsible for supporting the Oracle Fusion Application Suite, Oracle Transportation Management and Oracle Warehouse Management Modules and ensuring their smooth operation and performance.
Key Responsibilities:
This role involves troubleshooting functional business issues, identifying root causes for various issues in the end-to-end business flows, and writing SQL queries against staging Oracle databases to analyze the data. This IT professional will manage collaboration between ABC Supply associates, Oracle, and our managed services teams. You will be responsible for provisioning, installing, upgrading, configuring, and maintaining ABC Supply's Oracle applications. They will also be responsible for supporting the IT Operations Manager in documenting, updating, and publishing key Oracle processes and documentation.
Qualifications:
Bachelor's degree in computer science, Information Technology, or a related field.
Prefer 10 years of experience in supporting Oracle Fusion applications, OTM and WMS modules.
Experience collaborating with support services tams in providing the support to the Oracle Fusion applications.
Experience developing and maintaining documentation for Oracle Integrations Cloud integrations and Oracle Cloud Console.
Participate in on-call rotation for after-hours support when needed.
Provide technical support and guidance to end-users and other IT staff.
Preferred Qualification(s):
Oracle Certified Professional (OCP) Certification.
Benefits may include:
- Health, dental, and vision coverage - eligible after 60 days, low out of pocket
- 401(k) with generous company match - eligible after 60 days, immediately vested
- Employer paid employee assistance program
- Employer paid short term and long-term disability
- Employer paid life insurance
- Flex spending
- Paid vacation
- Paid sick days
- Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
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