Team Lead

2 weeks ago

Roswell, GA, United States Rack Room Shoes Full time

29672

Part Time

Rack Room Shoes

Job Description Summary
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.

Duties and Responsibility

  • Primary responsibility is the safety and welfare of employees and customers.
  • Create, establish and maintain an excellent customer shopping experience.
    Maintain and reinforce current service level standards.
    Provide service training and leadership to staff members.
    Manage customer issues with a sense of urgency and to the satisfaction of our customer.
  • All POS terminal transactions in accordance with policy and procedure
    Sales, Discounts and Refunds
    Loyalty
    Open/Closing procedures
  • Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
    Shipping and Receiving
    Price Management (Price Changes, Markdowns etc.)
    Singles
    Damaged Merchandise
    Conducting a Physical Inventory
  • Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
    Merchandise Placement
    Sales floor maintenance and housekeeping
    Promotional event directions, materials and signage
  • Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
    Scheduling
    Payroll budget compliance
    Time & Attendance
  • Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
    Utilization of all available training tools
    Consistent reinforcement of customer service standards
  • Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
  • Work towards a complete understanding of managing all day to day operations.

Principal Working Relationships

Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.

Key Qualifications

An approved background check
Effective verbal and written communication skills
Managerial and organizational skills

Store Number: 421

Rack Room Shoes 421

Pay Range:

Roswell Corners S/C

1125 Woodstock Rd Ste 530 Bldg D

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Roswell, Georgia US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

  • Demand Generation Lead

    7 hours ago

    Roswell, GA, United States Integra Staffing and Search Full time

    Job Description Demand Generation Rep Job Description The Demand Generation Representative will provide support to the business by successfully performing outbound calls utilizing inbound chats to drive revenue and grow business - help materialize leads to business opportunities. This position will serve our Water Heating Division, located in Roswell, GA....

  • Customer Service Lead

    1 week ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...

  • Customer Service Lead

    2 weeks ago

    Roswell, GA, United States Imerys Full time

    Join to apply for the Customer Service Lead role at Imerys. Imerys is the worlds leading supplier of mineral-based specialty solutions, with 3.6 billion in revenue and 12,400 employees across 40 countries in 2024. The company offers high value-added solutions to various industries, including energy transition, sustainable construction, and consumer goods,...