Front Desk Agent

6 days ago

Portland, OR, United States A-1 Hospitality Group Full time
We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.  

Benefits:

  • Sick Pay
  • Hotel Discounts
  • Wage - $16.66/hr
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Up-sell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Qualifications
  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Experience with hotel reservations software, like OnQ or Opera
  • Customer service experience
  • Excellent communication and organizational skills
    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Front Desk Agent

    18 hours ago

    Portland, OR, United States Hotel deLuxe Full time

    Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open...

  • Front Desk Agent

    1 week ago

    Portland, OR, United States Sage Hospitality Group Full time

    Why us? TheNines, A Luxury Collection Hotel, Portland is seeking a Front Desk Agent to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building,one of Portland's most beloved landmarks, the Nines...

  • Front Desk Agent

    4 days ago

    Portland, OR, United States Sage Hospitality Group Full time

    Why us? TheNines, A Luxury Collection Hotel, Portland is seeking a Front Desk Agent to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building,one of Portland's most beloved landmarks, the Nines...

  • Residence Inn Portland

    7 days ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...

  • Residence Inn Portland

    1 week ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...

  • Residence Inn Portland

    2 weeks ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY...

  • Residence Inn Portland

    2 weeks ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...

  • Residence Inn Portland

    6 days ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...

  • Residence Inn Portland

    2 days ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...

  • Residence Inn Portland Downtown Riverplace

    1 week ago

    Portland, OR, United States Aimbridge Hospitality Full time

    Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests,...