Registration Specialist Float

1 week ago

Grand Forks, ND, United States Altru Health Full time
Everything we do is underscored by a why - and that why is one another.

Location:
Altru Professional Center4400 S. Washington St.Grand Forks, ND 58201

Pay Range: $17.92 - $26.88

Summary:
Under the direction of the practice manage, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.

Essential Job Functions:
  • Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
  • Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
  • Maintains knowledge of and complies with third-party payers' requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.
  • Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
  • Cross-trains into other Patient Access areas as needed to help with covering open shifts.
  • Performs other duties as assigned or needed to meet the needs of the department/organization.
  • Accurately schedules and registers appointments.
  • Collects payment from patients for various products.
  • Maintains up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements.
Certifications
  • Driver's License with Acceptable Driving Record | Driver's License - Current State Licensed | Prior to Start Date | HR Primary Sources
Education:

• Preferred: Associates - Healthcare

Work Experience:
• Preferred: A minimum of 1 year Related Experience

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands :
• Sit: Continuously (67-100%)

• Stand: Occasionally (5-33%)

• Walk: Occasionally (5-33%)

• Stoop/Bend: Occasionally (5-33%)

• Reach: Frequently (34-66%)

• Crawl: Not Applicable

• Squat/Crouch/Kneel: Occasionally (5-33%)

• Twist: Occasionally (5-33%)

• Handle/Finger/Feel: Continuously (67-100%)

• See: Continuously (67-100%)

• Hear: Continuously (67-100%)

Weight Demands:
• Lift -Floor to Waist Level: Sedentary (

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