Network Engineer

Position Description

We are seeking a highly motivated and experienced Network Engineer to support the design, implementation, and sustainment of secure, high-performance network infrastructure supporting distributed defense operations.

This position is contingent upon your ability to maintain/transfer an active DoD Top Secret security clearance.

The successful candidate will play a critical role in ensuring cybersecurity, operational readiness, and seamless data communication across mission-critical environments. This role requires hands-on expertise with specialized networking and security technologies, a deep understanding of DoD security protocols, and the ability to work collaboratively in a fast-paced, demanding environment.

In this role, you will:

• Network Design and Implementation:
  • Support development and configuring secure and scalable network architectures that meet current and future mission requirements, including LAN, WAN, WLAN, VPN, and tactical networking solutions.
  • Support planning, designing, and executing network upgrades and expansions, ensuring minimal disruption to critical operations.
  • Collaborate with other IT teams (e.g., systems administration, cybersecurity) to ensure seamless integration of network services and compliance with security policies.
• Secure Network Sustainment:
  • Proactively monitor network performance and security posture using specialized tools (e.g., SolarWinds, intrusion detection systems, SIEM platforms) to identify potential issues and vulnerabilities.
  • Respond to network incidents and outages, performing root cause analysis and implement effective solutions to restore services quickly and securely.
  • Perform regular network maintenance tasks, including firmware updates, configuration backups, security patching, and performance tuning.
• Security Management and Compliance:
  • Implement and maintain network security protocols and best practices, including firewalls (Cisco ASA, Palo Alto Networks, etc.), intrusion detection/prevention systems (IDS/IPS), VPNs, and access control mechanisms.
  • Enforce DoD Security Technical Implementation Guides (STIGs) to harden network devices and configurations.
  • Conduct regular security assessments and vulnerability scans to identify and address potential security weaknesses.
  • Stay up to date on the latest cybersecurity threats and vulnerabilities, and implement appropriate countermeasures.
• Specialized Equipment Management:
  • Configure, maintain, and troubleshoot TACLANE encryptors to ensure secure data transmission across classified networks.
  • Manage Video Teleconferencing (VTC) systems, ensuring reliable and secure communication capabilities.
• Coalition Exercise Support:
  • Support the setup and maintenance of network connectivity during joint exercises with allied forces, ensuring secure and interoperable communication.
• Documentation:
  • Create and maintain comprehensive documentation of network configurations, diagrams, processes, security protocols, and changes using standard documentation tools.
  • Follow network standard operating procedures (SOPs) to ensure consistent and secure network operations and support updates.
  • Document troubleshooting steps and resolutions for future reference and knowledge sharing.
• User Support and Training:
  • Provide Tier 2/3 technical support to end-users and IT staff on network-related issues.
  • Deliver training materials and sessions to educate staff on network systems, protocols, security awareness, and the proper use of secure communication tools.
  • Collaborate with the help desk team to resolve escalated network issues and provide guidance on common troubleshooting steps.

Meet your Recruiter:

Qualifications

To be successful in this role, you will have:

• An active Top Secret security clearance.
• An Associates degree in Information Technology, or a related field. Equivalent experience may be considered.
  • DoD IAT Level 2
• 2 or more years of experience in network engineering, with a focus on security and DoD environments.
• The following Technical Expertise:
  • Strong understanding of networking protocols and technologies, including TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF, EIGRP), VLANs, VPNs, QoS, and MPLS.
  • Proven experience with Cisco hardware and software, including routers, switches, firewalls (Cisco ASA, Palo Alto Networks), and wireless controllers.
  • Hands-on experience configuring and troubleshooting network devices using command-line interfaces (CLI).
  • Experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios) and packet analysis tools (e.g., Wireshark).
  • Proficiency with Cisco Unified Communications Manager (CUCM) for VoIP management.
  • Working knowledge of virtualization technologies (VMware, Hyper-V).
• The following DoD Security Experience:
  • Strong understanding of DoD security policies, regulations, and STIGs.
  • Experience with implementing and maintaining network security controls in a DoD environment.
  • Hands-on experience with TACLANE encryptors (KG-175D, KG-175F or similar models).
• The following certifications: CCNA or CCNP (Cisco Certified Network Professional) or (preferred) or other relevant certifications (e.g., CISSP) are highly preferred.
• To demonstrate the ability to analyze complex network issues, develop effective solutions quickly, and document the resolution process.
• An excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• The ability to work effectively in a collaborative team environment and contribute to the overall success of the IT department.
• The ability to adapt to changing priorities and technologies in a fast-paced environment.

Additional desired experience and skills:

• Experience with cloud networking (AWS, Azure, GCP) in a secure environment.
• Experience with network automation tools (Ansible, Python) for security configuration and management.
• Experience with SD-WAN technologies.
• Familiarity with ITIL framework.
• Experience with SIEM platforms (e.g., Splunk, QRadar).

If you are interested in supporting and working with our dedicated Serco team, then submit your application now for immediate consideration. It only takes a few minutes

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.

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