Ford Automotive Service Technician

Phil Long Ford of Chapel Hills is striving to be the best service department in the country. A Service Technician functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair. We need good technicians, like you, to join our team.

We have DOUBLED our current CUSTOMER PAY HOURS and we want you to benefit from that growth.

We make the transition as easy as possible:

• We guarantee your current hours for the first 90 days.
• We pay all your toolbox relocation expenses
• We will honor any prearranged vacation day.

Our family of Technicians enjoy these benefits:

• 401k
• Paid factory training
• State of the art facilities and shop equipment
• Earn additional cash spiffs, above and beyond your regular flat rate
• FUN and relaxed work environment
• Stunning and beautiful city to live in

Essential Duties

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education and/or Experience

• Two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Certificates, Licenses, Registrations

• Manufacturer Training and Automotive Service Excellence (ASE) Certifications a Plus
• Valid Driver's License

Benefits (Eligibility dependent upon employment status)
• Medical • Dental • Vision • PTO • 401k • FSA/ HSA/ HRA • Basic Life Insurance • Short Term/ Long Term Disability • Legal Insurance • Employee Assistance Program • Onsite Fit Factories • Employee Clinics
Job Title:

Service Technician
Job Category:

Technician/Skilled Labor
Location:

Ford of Chapel Hills
Travel Required:

Limited
Level/Salary Range:

$27,360 - $156,000 (Flag Rate)
Position Type:

Full Time

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