Insurance Follow-Up Representative
2 days ago
Coplay, PA, United States
Lehigh Valley Health Network
Full-time
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Reviews accounts receivable and insurance claim payments to identify and resolve underpayments and denials. Analyzes denial causes, applies insurance contract terms, documents account activity, prepares adjustment and refund requests, and escalates issues or trends for resolution. Also allocates patient responsibility and prepares reports and account examples for payer discussions.