Maintenance Engineer

ABOUT L’ERMITAGE BEVERLY HILLS
L’Ermitage Beverly Hills has been a sanctuary of elegance and discretion since 1975. An exclusive Five-Star, AAA Five Diamond, Two Michelin Keys property, we are committed to delivering world-class hospitality in an intimate and refined environment. Every team member contributes to the timeless experience that defines L’Ermitage and is committed to offering travelers excellence in hospitality.

As the Engineer, you will be responsible for the operation maintenance service and repair of equipment. This person will complete maintenance requests and work orders from all departments on a timely basis. Assist in the repair, maintenance, upkeep, and replacement of the property's cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards. And will also assist in other areas of Engineering as assigned.

JOB SUMMARY:

• Adhere to L’Ermitage guidelines to ensure the health, safety and comfort of our team members and guests.
• Respond to guest calls as requested using maintenance work order application. Prioritize and respond to these tasks in a timely manner. Update work order status using the assigned application.
• Professionally speak with guests as needed to update status of work repair in guest rooms.
• Display solid knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, patching walls, painting, wall vinyl replacement, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management.
• Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
• Ensure guest rooms, restaurant, and public areas are maintained to company standard. Inspect all areas during walk throughs to report task list items to leadership.
• Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property. This includes changing of light bulbs, trash removal, parking area maintenance, and general clean-up of outdoor and entry spaces.
• Perform pool maintenance and cleaning.
• Perform preventive maintenance on guest rooms, public areas, tools and equipment, including cleaning and lubrication.
• Program TV's and perform general housekeeping and engineering-related duties.
• Complete preventative maintenance tasks on property’s systems/functions. Clean HVAC units, complete filter changes, check pressure gauges and temperatures, etc.
• Ensure maintenance areas and tool storage are kept tidy and safe at all times. Report unsafe work areas to leadership.
• Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems.
• Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings.
• Display ability to perform Engineer on Duty responsibilities, including readings, property walks, and communicating with guests.
• Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code. Escalate any code concerns to leadership.
• Use the Lockout/Tagout system before performing any maintenance work.
• Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
• Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
• Maintain safe and clear exterior walking areas including landscaping, waste removal, and seasonal management.
• Attend departmental meetings and training sessions as required.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Attend meetings and training sessions as required.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-har