Dental Assistant
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Job Description
Job Description
North Ave Braces
About Us
North Ave Braces is a modern orthodontic practice dedicated to providing exceptional patient care in a friendly, welcoming environment. We are looking for an energetic, compassionate, and organized team member who enjoys working with people and thrives in a fast-paced dental office.
Position Summary
The Dental Front Office Coordinator/Treatment Coordinator is responsible for creating an outstanding patient experience from the first phone call through treatment completion. This individual will assist with scheduling, patient communication, insurance verification, financial arrangements, and administrative duties while supporting the clinical team.
Responsibilities
- Welcome patients and provide exceptional customer service.
- Answer incoming phone calls and respond to text messages professionally.
- Schedule new patient consultations and orthodontic appointments.
- Verify dental insurance benefits and explain coverage to patients.
- Present treatment plans and discuss financial options.
- Collect payments and maintain accurate financial records.
- Coordinate patient recall and follow-up appointments.
- Maintain patient charts and electronic records.
- Assist with marketing initiatives, including Google reviews and social media requests.
- Keep the reception area clean, organized, and professional.
- Work closely with doctors and clinical staff to ensure smooth daily operations.
Qualifications
- Previous dental or orthodontic office experience preferred (training available for the right candidate).
- Excellent communication and customer service skills.
- Professional appearance and positive attitude.
- Strong organizational and multitasking abilities.
- Comfortable using computers and dental practice software.
- Reliable, punctual, and detail-oriented.
- Bilingual (English/Spanish) is a plus but not required.
What We Offer
- Competitive pay based on experience.
- Paid training.
- Opportunities for professional growth.
- Supportive and team-oriented work environment.
- Modern orthodontic practice with advanced technology.
- Employee discounts on orthodontic treatment.
Schedule
- Full-time or Part-time
- Some evenings and occasional Saturdays may be required.
How to Apply
Please send your resume along with a brief introduction describing your customer service experience and why you would be a great fit for North Ave Braces.
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