Admissions and Advising Success Coach

Job Description

Job Description

Title: Admissions and Advising Success Coach

Position Type: Professional Tech Full time, 12 month, 261 working days per year

College: Otero College

Division: Student Affairs

Department: OC Admissions/Advising

Campus: Otero College

Location: La Junta

Salary Range: $40,705- $44,220

 

Who We Are:

At Otero College, we are more than a college, we are a community dedicated to students’ personal and professional growth through high-quality education and workforce training. With more than 30 academic and workforce programs, a student-centered culture, and a commitment to supporting employee growth, Otero College provides an opportunity to make a meaningful impact every day.
Our faculty and staff are passionate about student success and work to create a welcoming, inclusive environment where students feel a sense of belonging. Through meaningful connections and personalized support, Otero employees help students build confidence, stay engaged, and achieve success both in and out of the classroom.
Otero College offers the opportunity to contribute to student success while enjoying the benefits of living and working in a rural community. Join the Rattler family and help shape the future of our students.

 

Job Summary:

The Admissions & Advising Success Coach provides comprehensive recruitment, admissions, enrollment, and academic advising services to prospective and current students. The position supports Otero College's enrollment goals by developing relationships with prospective students, families, schools, community partners, and campus stakeholders; guiding students through the admissions and enrollment process; and assisting students in developing academic, career, and transfer plans.
The Success Coach serves as a key point of contact throughout the student enrollment journey, from initial recruitment and inquiry through enrollment, academic planning, transfer, and workforce preparation. The position requires regular interaction with students and families, collaboration across campus, community engagement, and occasional travel, evening, and weekend responsibilities.

Duties & Responsibilities:

Recruitment
1. Assist the Director and participate in on- and off-campus recruitment events, including college fairs, Discovery Days, open houses, school visits, community events, and CTE recruitment opportunities.
2. Conduct individual and group campus tours, presentations, and visits, collaborating with academic programs, CTE, athletics, and other campus areas.
3. Provide prospective students and families with accurate information about Otero College's academic programs, admissions, financial aid, transfer opportunities, and student services.
4. Manage prospective student communications and follow-up through phone, email, and the College's CRM, ensuring timely and consistent engagement throughout the recruitment funnel.
5. Track recruitment activity, leads, event participation and to assist the Director in evaluating the effectiveness and inform future recruitment strategies, and represent Otero College professionally and enthusiastically while promoting the College's programs, services, and mission at schools, community events, conferences, and other public venues.
6. Travel within and outside the College's service area as needed to support recruitment and outreach activities.

Admissions & Enrollment
7. Serve as a primary resource for prospective and newly admitted students throughout the admissions, enrollment, and onboarding process.
8. Assist students with admission applications, required documentation, registration, and other enrollment requirements. Communicate with applicants regarding outstanding requirements and monitor individual progress toward becoming enrollment-ready.
9. Communicate with applicants regarding outstanding requirements and provide timely follow-up to support progression from inquiry through enrollment.
10. Coordinate with Admissions, Financial Aid, Registrar, Academic Affairs, faculty, advisors, and other campus partners to provide a seamless enrollment experience.
11. Support the planning and implementation of new student orientation, registration, onboarding, transfer, and other enrollment-related programs and events.
12. Maint