Resident Assistant, Galvan Homeless Shelter

Job Description

Job Description RESIDENT ASSISTANT at GALVAN HOMELESS SHELTER

Title

: Resident Assistant, Galvan Homeless Shelter Location

:

Hudson, NY Program

: Homeless Services, Galvan Homeless Shelter Type

:

Full-time

/

Non-Exempt Pay Range

: $18.91 – $24.05 (hourly) Schedule

: Monday - Friday, 4:00pm – 12:00am w/ flexibility as needed Notes

: Local Travel Required: a Clean & Valid NYS Driver’s License. Job Ref. #

: 0532

About St. Catherine’s Center for Children St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more. St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity. Our Mission:

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve. Our Vision:

Our willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of our community. Position Overview & Organizational Relationships Under the direct supervision of the Director of Housing, the Resident Assistant (RA) ensures a safe, secure, clean, and supportive environment for families transitioning from homelessness through aftercare. The RA assists resident families with service plan implementation, tracks their progress, and works closely with Case Managers to support their service plan goals. Maintaining a respectful, family-oriented atmosphere, the RA collaborates actively with fellow RAs and shelter staff to deliver cohesive, compassionate care.

Essential Duties & Responsibilities: Resident & Staff Relations

:

Build and maintain professional, supportive relationships with residents while strictly upholding personal boundaries and organizational policies. Safety & Environment

:

Conduct routine interior and exterior safety rounds to maintain a secure, healthy, and clean property; report maintenance needs and follow up as necessary. Documentation & Compliance

:

Accurately record family interactions, critical incidents, intakes, and case progress notes in alignment with agency report logging standards. Crisis & Conflict Intervention

:

Facilitate conflict resolution, offer de- escalation/mediation, and step in during crisis situations as needed. Transition Support & Empowerment

:

Guide families through the intake-to-discharge continuum, by equipping residents with the information and tools needed to make informed daily decisions and build self-determination. Transportation

:

Safely transport clients in agency vehicles across the Capital Region based on families’ needs. Confidentiality & Rights

:

Guard sensitive client/agency information and champion resident rights at all times. Certifications & Professional Standards

:

Maintain active CPR/First Aid certification and participate in required professional development. Communication & Respect

:

Maintain open communication with leadership, proactively share feedback/concerns, and contribute to the maintenance of a “client supportive” and respectful community. Ad-

Hoc Directives

:

Carry out additional position-related duties as assigned by the Director of Housing.

Core Competencies

& Essential Attributes Crisis & Therapeutic De-escalation

:

Proven ability to respond effectively, calmly, and therapeutically in crisis situations. Inclusive & Diverse Communication

:

Ability to engage an