Director, Project Management

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. Collectors seeks a Director, Corporate Communications to lead and build the day-to-day corporate communications engine for Collectors Holdings and its portfolio brands, including PSA, Beckett, SGC, and PCGS. This role owns the work that connects our organization to our stakeholders and customers: issue response, executive platforms, and the financial and policy communications that guide our day-to-day engagement. The communications function is growing, and you'll help design the processes, playbooks, and team that create best-in-class strategy and execution. You'll report to the Head of Communications; in-person, hybrid, and remote candidates considered. Serve as the first responder when issues surface, work through the facts with Legal, Product, Operations, and Customer Care, and recommend a strategy. Build and maintain issues playbooks, holding statements, escalation paths, and social listening triggers in partnership with social, agency, and customer service partners. Use verified first and third-party data and industry-level context to frame issues and formulate strategies and responses. Track and correct how Collectors is described by media and platforms. Executive Communications & Platforms Prepare executives for media interviews, conferences, community events, and high-stakes announcements Develop executive platform plans covering speaking opportunities, bylines, awards, and earned profile Help define and enforce rules of engagement for leaders who are active on social media and in the hobby community Stakeholder Communications Partner with across teams for major enterprise events and investor-facing materials Establish and maintain clear investor, customer, and public narratives Run proactive and reactive corporate media relations across business, financial, and trade press, using the enterprise narrative set by the Head of Communications Own the cadence and execution of corporate milestones, acquisitions, partnerships, and leadership news, and coordinate with portfolio brand teams so corporate and brand stories don't collide Write and edit corporate press releases, statements, Q&As, briefing documents, and key messages Community & Social Partnership Work with Social & Community leaders to keep high-visibility public conversations consistent with corporate positioning Apply the guardrails and escalation paths for community and social engagement, and flag when a conversation needs a corporate response Internal Communications Partnership Partner with Internal Communications and People teams so employees hear major news from us first and can explain what it means Provide talking points that help employees speak accurately about business units they don't work in Manage PR agency and vendor relationships, including scope, budget, and output 10+ years of experience in corporate communications, issues management, or public affairs, with at least part of that in-house ~ Experience partnering with Finance and Legal on financial communications. Experience in marketplaces, fintech, consumer platforms, sports and entertainment, or enthusiast communities. An excellent writer and editor who can turn complex facts into plain language fast ~ Experience managing and developing people, and comfort building process where none exists ~ Bachelor's degree required Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision ~ Additional

Benefits:
Full-time employees are eligible for fertility, commuter, and educational assistance benefits ~401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals ~ Vacation: All salaried employees are el