Sr Mgr Work Planning

Your success is a train ride away

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

The Sr Mgr Work Planning is responsible for leading and managing initiatives that support short-to-mid-range work planning and resource coordination across Amtrak’s portfolio of capital projects, to ensure project readiness and promote effective and efficient project delivery. This position will oversee the facilitation of periodic project readiness reviews, as well as lead quarterly regional resource reviews with Senior Leadership. This position will support the Director in organizational change management efforts necessary to accomplish the objectives of the department’s Project Development and Planning Services organization.

Essential Functions

• Lead a growing staff of technical managers, responsible for outage planning in the Mid-Atlantic Division.
• Lead and manage complex, strategic initiatives that support short-to-mid-range work planning (e.g., track outage, workforce, and resource planning/allocation) across Amtrak’s portfolio of capital projects.
• Lead quarterly regional resource reviews with Senior Leadership.
• Support organizational change management efforts necessary to accomplish the objectives of Capital Delivery’s Project Development and Planning Services organization.
• Support development of a RACI Matrix outlining work planning roles and responsibilities across departments.
• Promote collaborative working relationships with internal stakeholders (e.g., Service Delivery & Operations Dept., Strategy & Planning Dept., Finance Dept.) and external stakeholders (e.g., state and commuter rail partners).
• Implement resource allocation guidelines in coordination with relevant internal departments and ensure adherence to guidelines in resource allocation decisions.
• Analyze challenges, problems, and process breakdowns to ensure that lessons learned are used to improve work planning and project delivery practices; identify efficiencies and present recommended improvement opportunities to various levels of management.
• Effectively contribute to a safe and secure work environment for employees and travel experience for customers; demonstrate necessary leadership to support a zero incident and injury culture within Amtrak.

Knowledge, Skills, and Abilities

• Principles and practices of project management; capital planning and reporting; work planning (for capital construction projects); and project delivery.
• Microsoft Office suite, including Excel, Power Point, and Word; familiarity with Microsoft Project and Visio.
• Ability to communicate clearly and concisely in verbal and written form, including the ability to articulate complex issues, and effectively interact with internal and external stakeholders at all levels.
• Effectively manage time, set priorities, and achieve results in a dynamic, fast-paced environment.
• Ability to motivate and support people across the organization to work collaboratively to produce superior results; maintain a teamwork environment; work diplomatically across teams with varying objectives; solicit alternative points of view and objectively articulate the strengths and weaknesses of various options to reach an informed decision.
• Identify problems and develop and implement solutions; facilitate effective conflict resolution; network with internal and external stakeholders and leverage relationships to resolve complex project issues; exercise judgment and creativity in making decisions.