MOMobile Program Manager

Job Description

Job Description

Organizational Summary

Maternity Care Coalition (MCC) is a community-based nonprofit organization serving Pennsylvania and Delaware with over four decades of commitment to improving maternal and child health and early care and education. MCC’s mission is to improve the health and well-being of pregnant women and parenting families and enhance school readiness for children ages 0-3. We achieve this through direct service, advocacy, and research, in collaboration with individuals, families, providers, and communities. We envision a future where parents impacted by racial and social inequities can birth with dignity, parent with autonomy, and raise babies who are healthy, growing, and thriving.

The MOMobile Program Manager provides comprehensive home visiting services to pregnant people and families with young children who have Medicaid insurance and live in the Philadelphia community and surrounding counties. The Program Manager is responsible for day-to-day operations of the MOMobile Managed Care program. Provides leadership in conducting outreach, follow-up, and home visiting to identify pregnant women and families with young children and provide appropriate services.

• Manages and monitors all MOMobile Managed Care activities and ensures quality of services.
• Provides supervision to managed care advocates, lead advocate, and student intern(s).
• Responsible for recruitment and hiring of managed care advocates.
• Acts as a community liaison between MCC, clients, and Medicaid managed care organizations (MCOs) and manages referrals from MCO partners.
• Routinely communicates with MCO providers and schedules monthly/bi-monthly/quarterly check-in meetings.
• Oversees the contract scope of services with MCO partners.
• Prepares and submits all reports and invoices as required by funders.
• Develops and monitors program budgets and spending.
• Communicates and coordinates contract requirements with other MCC program managers.
• Facilitates regular staff meetings and conducts individual supervisory meetings.
• Conducts regular home visit observations.
• Provides direct services to a small caseload when needed.
• Regularly reviews client files and provides feedback to staff.
• Prepares performance evaluations with input from staff.
• Identifies staff training needs and writes yearly training plans.
• May be required to travel the eight-county region

Supporting Responsibilitie s

• Adhere to the MCC’s security guidelines and ensure the appropriate handling of sensitive information. 
• Attend relevant staff meetings to promote communication and execution of goals. 
• Participate in professional development, training, and workshops to enhance professional growth. 
• Complete special projects and other duties as assigned to support departmental priorities.

Knowledge, Skills & Abilities

• Understanding of MCC’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team.

• Knowledge of the concepts and practices associated with community health issues, particularly with pregnant women, prenatal care, parenting, and other services for mothers, young children, and their families.
• Ability to travel in and around the Greater Philadelphia region to conduct home visits and community outreach.
• Knowledge of and sensitivity to issues facing the community served.
• Experience in client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions.
• Demonstrated clinical social work skills.
• Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, clients, and members of the community.
• Proficiency with Microsoft Office Suite and virtual meeting platforms, with the ability to use common software applications, spreadsheets, customized databases, and multimedia tools.