Systems Analyst

Job Description

Job Description

We are looking for a Systems Analyst who combines strong analytical and problem-solving skills with the ability to understand how technology supports the business. This role will serve as a key technical resource for our Technical and Geospatial systems, partnering closely with business users to optimize applications, resolve complex issues, and deliver effective, sustainable solutions. In this role, you will:

• Own and support critical technical and geospatial applications , including Aries, Execute, Master Data Management (WellMaster), and other enterprise systems.
• Partner directly with business users to understand needs, troubleshoot issues, identify root causes, and develop practical, effective solutions.
• Apply strong technical, analytical, and systems expertise to evaluate complex problems, identify opportunities for improvement, and enhance system functionality and usability.
• Develop, maintain, and continuously improve detailed technical documentation, system procedures, workflows, and support materials .
• Design and document solutions for complex and high-impact system challenges , ensuring issues are resolved thoroughly and sustainably.
• Serve as a subject matter expert and trusted advisor for assigned applications and business processes.
• Translate complex technical concepts into clear, actionable information for both technical and non-technical audiences.
• Lead user training and knowledge-sharing , including presentations, demonstrations, and hands-on sessions at user locations.
• Collaborate across technical and business teams to drive system improvements, process efficiencies, data quality, and overall user experience .
• Stay curious and proactive— learn the systems, understand the business, challenge the status quo, and continuously look for better ways to solve problems.

The ideal candidate is more than a system administrator—they are a strategic problem solver, technical expert, and business partner who can connect the dots between systems, data, and people.

Essential Roles and Responsibilities

• Strong understanding of network architecture, servers and databases, software and hardware configuration, SSO and security protocols, and authentication.
• Demonstrate a qualified understanding of supported business functions supported by IT systems/products.
• Develop understanding of interfaces and supported business processes.
• Enhancing knowledge in performing functional/technical analysis, root cause analysis, application configuration and testing.
• Enhancing skills in performing advanced application/script programming to automate business functions.
• Actively identify and facilitate improvements of business processes relating to data collection, processing, integration, and reporting through the use of Power BI, Alteryx, Spotfire, etc.
• Trusted resource for escalated support issues providing individual training and guidance as needed.
• Develop strong skills in collaborating with the business and other IT teams to provide guidance around application functionality, develop a strong understanding of business use cases, identify and develop effective test cases and integrated test scenarios, and identify areas of improvement through data integrity, enhancements, upgrades, and/or automation.
• Develop and determine solutions for application enhancement requests.
• Enhancing skills in leading business projects and coordinating with outsourced partners where needed.
• Enhancing knowledge on best practices and processes for software installation and upgrade/patch release management.
• Provide training to ensure effective support and use of applications and system functions to business and IT resources as needed.
• Seek higher learning opportunities to ensure thorough understanding of the current, and future, capabilities of all supported applications and systems.
• Perform more complex configuration and/or script programming to automate business functions.
• Lead IT and business projects utilizing basic Project Management principles with guidance from supervisor/manager.
• Enhancing skills in effectively coll