Modern Workplace Engineering Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Modern Workplace Engineering Manager based in the United States. We are looking for a technically skilled and people-focused engineering manager to lead the development, operation, and continuous improvement of enterprise Modern Workplace services. In this role, you will manage a team of engineers and administrators while providing hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, and automation. You will translate strategic priorities into actionable technical roadmaps, ensuring reliable, secure, and scalable technology solutions. Working closely with cross-functional IT teams and senior leadership, you will drive operational excellence, strengthen engineering standards, and improve service delivery. This opportunity combines people management, complex technical problem-solving, and platform innovation in a mission-driven educational environment. The position is fully remote within approved U.
S. states and offers the opportunity to develop talent while shaping the future of the digital workplace. \n Accountabilities

Lead, mentor, and develop a team of Modern Workplace engineers and administrators through regular coaching, performance reviews, one-on-one meetings, and professional development planning. Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration platforms, identity and access management, security, automation, and device-management technologies. Act as a senior escalation point for complex incidents, service disruptions, architectural decisions, and challenging implementation issues, guiding the team toward effective and sustainable solutions. Participate in technical discovery, solution architecture, configuration, testing, deployment, troubleshooting, and documentation for critical initiatives and complex projects. Review technical designs, scripts, configurations, implementation plans, and operational documentation to ensure quality, security, scalability, and long-term maintainability. Manage work intake, prioritization, resource allocation, project execution, and follow-through across operational activities and strategic initiatives. Translate departmental strategy and organizational requirements into technical roadmaps, delivery plans, engineering priorities, and clear team assignments. Establish and maintain engineering standards, technical procedures, documentation practices, and accountability frameworks that improve consistency and operational efficiency. Coordinate technical delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot, and related technologies. Collaborate with Information Security, Infrastructure, Enterprise Applications, Service Management, and other IT teams to deliver integrated, secure, and reliable workplace solutions. Partner with senior leadership on platform strategy, architecture, workforce planning, budgeting, vendor management, and continuous service improvement. Support incident, problem, change, request, release, and configuration-management processes while monitoring platform health, service performance, technical debt, workload distribution, and delivery outcomes. Promote automation, scripting, standardization, and repeatable engineering practices to streamline operations and improve service reliability. Evaluate emerging technologies, identify opportunities for improvement, and communicate technical risks, dependencies, resource requirements, and recommendations to relevant stakeholders. Represent Modern Workplace Engineering in technical reviews, governance forums, project meetings, and operational discussions, ensuring alignment between technical execution and organizational objectives. Requirements

At least seven years of progressive experience in Microsoft 365, endpoint engineering, infrastructure, systems administration, Modern Workplace technologies, or a related technical discipline. At least three years of experience in formal people management, supervision, technical leadership, or team leadership, with demonstrated success in developing technical talent. A bachelor's degree in a relevant field or equivalent professional experience in place of a degree. Strong hands-on expertise in Microsoft 365 administration and experience across at least two major Modern Workplace disciplines, such as endpoint management, collaboration, identity, automation, messaging, or device engineering. Proven experience designing, implementing, troubleshooting, and supporting enterprise-scale technology solutions in complex IT environments. Demonstrated ability to diagnose and resolve complex technical issues, manage escalations, and guide engineers through effective problem-solving. Experience reviewing technical architecture, s