Student Internship

2 days ago

Holyoke, MA, United States ISO New England Inc. Full-time

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

Internship Title – Enterprise Architecture Documentation and Visibility

Department – Architecture and Data Governance

Minimum Education level : Rising Senior

Preferred Majors : Computer Science, Information Systems, Software Engineering, Data Analytics

Help Map the Technology That Powers New England

Ever wondered how large organizations keep track of hundreds of applications, systems, integrations, and technologies?

As an Enterprise Architecture Documentation & Visibility Intern at ISO New England, you'll help create the blueprint of an organization that powers the electric grid for more than 14 million people. You'll work alongside experienced architects, gain exposure to enterprise-scale technology ecosystems, and help build the documentation, insights, and visibility that support smarter technology decisions across the organization.

If you're curious about how technology, business strategy, data, and architecture come together, this is a unique opportunity to gain hands-on experience in a field that's critical to every modern enterprise.

Who We Are

ISO New England is one of the most pivotal energy companies you’ve probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region’s $10+ billion “stock exchange” for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience.

Department Description

The Enterprise Architecture team partners directly with software development teams, project teams, and business leaders to design practical technology solutions and guide important technical decisions.

We help the organization understand and manage its technology landscape by providing visibility into:

  • Application portfolios
  • Technology platforms
  • System integrations
  • Data relationships
  • Architecture standards
  • Technology roadmaps

Our work helps ensure technology investments align with business needs and long-term organizational goals.

What You’ll be Working On

As an Enterprise Architecture Documentation & Visibility Intern, you'll work directly with Enterprise and Solutions Architects on projects that improve how technology information is documented, managed, and shared across the organization.

Depending on business priorities and your interests, you may contribute to:

  • Application portfolio management initiatives
  • CMDB (Configuration Management Database) data quality improvements
  • Architecture documentation and repository management
  • Technology standards development
  • Application integration and dependency mapping
  • Enterprise Architecture tool onboarding and adoption
  • Reporting and automation initiatives

You'll gain hands-on experience analyzing technology ecosystems and helping create a clearer picture of how systems, applications, and business processes connect.

What You’ll Gain

This internship offers exposure to areas of technology that are rarely seen in traditional software engineering internships, including:

  • Enterprise Architecture practices and governance
  • Technology portfolio management
  • Architecture repository tools such as Ardoq
  • CMDB processes and data management
  • Application and integration mapping
  • Architecture diagramming and technical documentation
  • Technology standards and governance frameworks

You'll also develop