Online Communications Specialist

6 days ago

Milton, MA, United States California Institute of Applied Technology Full-time
We are passionate about education and student success. We’re hiring to help bring that belief to life through thoughtful execution, partnership, and a strong commitment to the people we serve. Job Title: Paid Media Coordinator

Location:
Remote, California or New Mexico Reports to : Director of Marketing Employment Type: Full-Time California Institute of Applied Technology (CIAT) is seeking a dedicated and detail-oriented Paid Media Coordinator to join our marketing team. This position is essential for supporting the strategy, execution, and optimization of paid media campaigns across various platforms, including search, social, and display. This role will also analyze performance data and report on results to achieve marketing goals. The ideal candidate will have a strong background in digital advertising, excellent analytical skills, and the ability to drive performance through ongoing optimization. Conduct daily monitoring of campaign performance to ensure optimal results and make data-driven adjustments as necessary. Monitor performance for each campaign by measuring lead volume, CPL (cost per lead), lead to start conversion rates, and CPS (cost per start). Provide ongoing actionable insights into campaign performance Collaborate with media buyers and lead generation partners to identify campaign optimization opportunities; execute optimization strategies to improve campaign performance Collaborate with in-house and third-party creative teams to develop compelling static and video assets, share ad performance results, and oversee an ongoing optimization testing schedule Deploy and analyze A/B testing campaigns to drive improvements with creative design, messaging, landing page conversions, ad placements, click-through rates, and campaign ROI Prepare and present daily, weekly and monthly performance reports, highlighting key metrics, insights, and recommendations for improvement Collaborate with CIAT departments to ensure messaging, ads, and campaign placements support enrollment goals, financial targets, and audience segmentation Assist with tracking paid media budgets and campaign budget allocation per channel or lead partner Conduct ongoing competitive research to support the development of new programs, program changes, and policy changes to improve enrollment rates Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met Follow communication guidelines to ensure high levels of customer satisfaction and professionalism Bachelor's degree in marketing, business, communications, or a related field preferred Minimum three years of experience in digital marketing or advertising Familiarity with Google Ads and Meta advertising platforms required; experience with LinkedIn and YouTube ads is preferred Strong analytical skills with the ability to interpret data and provide actionable recommendations Exceptional and consistent attention to detail, with the ability to multitask effectively Proficiency in student information systems is preferred Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others dedicated to quality, quantity, results and timeliness Proficient skills in MS Office software products, including Outlook, Word, Excel, PowerPoint, and MS Project and ability to learn additional software products Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture Flexible to work longer hours to meet deadlines, if needed This is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. Values such as integrity, excellence, customer service, teamwork, and mutual respect are some of those that remain constant, regardless of changes in our company. We believe in and encourage innovation at our school to better help our students succeed. We have a customer-centric focus, and we want people highly committed to achieving goals, where our success equals student success. We commit to fostering an inclusive and supportive learning environment that respects the diversity of students’ backgrounds, experiences, and perspectives. This is a remote position. Company authorization is necessary for relocation or work from other locations, even if temporarily. Reasonable accommodation can be made to enable people with disabilities to perform the essential functions described. Ability to type, use a computer to search for information and input information while speaking on the phone