Systems Analyst III

Workforce Classification: Telecommuter

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Systems Analyst III

Job Description Summary

Analyzes business functions, processes, and procedures to provide solution recommendations, including system specifications and business process implications, based on business objectives, business requirements, and cost effectiveness. Collaborates with others in system development and design, including database, report, and interface design. Assists in the development of test plans and coordination or execution of testing activities and helps triage issues, anomalies, and opportunities to improve solutions. Demonstrates the ability to analyze workflows, identify root causes of operational challenges, redesign processes to improve straight-through processing, and leverage automation solutions to reduce manual effort and rework. Works toward area and individual objectives and receives general direction. Acts as a trusted resource within an area of specialty and demonstrates seasoned analytical, business, and technical expertise with strong domain knowledge.

This role is Telecommuter.

What You’ll Do

Job Responsibilities

• Represent the business within an Agile delivery team; develop and maintain strong relationships with business stakeholders; demonstrate deep expertise in the aligned business domain, including business processes, stakeholder needs, and technology strategies; and serve as a liaison between business and IT for new system implementations, enhancements, and ongoing maintenance.
• Lead requirements elicitation and analysis efforts for complex initiatives; facilitate decomposition sessions to identify and define high-level scope, dependencies, risks, and delivery considerations across business and technology teams.
• Collaborate with business partners, IT partners, and delivery teams to identify, refine, and document requirements in the form of epics, features, user stories, acceptance criteria, use cases, business requirements, functional requirements, UI specifications, and business rules.
• Apply advanced business analysis techniques, including business process analysis, cost-benefit analysis, workflow analysis, business capability assessment, and solution evaluation, to support decision-making and solution design.
• Evaluate automation opportunities and develop low-code solutions to reduce repetitive manual work and improve process consistency.
• Use a variety of requirements-gathering and discovery techniques, including stakeholder interviews, workshops, document analysis, story mapping, process mapping, and workflow analysis.
• Develop and maintain deep knowledge of Premera systems, business processes, data assets, and technology capabilities within the aligned domain and related business areas.
• Research, evaluate, and recommend business and technology solutions that address business challenges and improve operational effectiveness.
• Demonstrate strong knowledge of data architecture, data flows, integrations, and reporting considerations within the assigned domain.
• Use SQL and other data tools to perform analysis, troubleshoot issues, validate requirements, develop metrics, support root cause investigations, and create ad hoc reporting.
• Perform complex data analysis and data mapping activities; define data transformation rules; support integration design; and contribute to solution modeling activities.
• Participate in and support testing efforts across the SDLC, including test planning, test scenario development, test ex