Hotel Guest Services Agent

1 day ago

Phoenix, AZ, United States Marriott Full-time

As a Guest Services Expert at Marriott, you will be the welcoming face of our hotel, delivering warm, attentive service at every guest touchpoint. You’ll handle check-in/check-out, reservations, payments, and guest inquiries while coordinating with housekeeping and other departments to ensure seamless stays. Using Marriott’s service standards, you’ll resolve issues, offer personalized recommendations, and promote hotel amenities. Marriott provides comprehensive training, clear career paths, and a supportive culture focused on people first, professional growth, and global advancement across its worldwide portfolio.