Front of House Staff

2 weeks ago

Chicago, IL, United States Qiao Lin Hotpot Downtown Full-time

The authentic Chinese hot pot restaurant, located at downtown Chicago Streeterville, is looking for passionate servers, host, buss boys and food runners to join us.

Server Responsibilities:

• Warmly welcome guests and provide recommendations from our menu.
• Take orders and ensure timely delivery of dishes and drinks.
• Maintain the inviting ambiance of our restaurant.
• Collaborate seamlessly with our kitchen team.
• Address guest inquiries and go the extra mile to ensure satisfaction.

Requirements:
  • Previous serving experience is valued but not required.
  • A warm and welcoming demeanor.
  • Effective communication and team-player mentality.
  • Availability for evening and weekend shifts.
  • Ability to thrive in a fast-paced environment with attention to detail.
  • Experience with Toast POS and Resy is a plus


Host Responsibility:

  • Be warm, knowledgeable and noticeably appreciative
  • Accommodate guests by making each individual feel welcome
  • Act professionally and always maintain composure
  • Identify and report problems to management immediately
  • Be aware of service flow, dining timing, and adjust for each guest’s individual needs
  • Implement and follow steps of service
Busser/Runner Responsibilities:

  • Setting up tables with the appropriate mis en place (ketchup, salt pepper, HP and sugar bowl).
  • Making sure all stations are fully stocked and ready for service – maintain stations fully during service.
  • Setting up candles on the tables.
  • Detailing all tables before the start of service to ensure place settings are neat and organized.
  • Delivering bread and water to all tables in their assigned section, assisting other section when necessary.
  • Making sure the bread warmer is always organized and full.
  • Clearing tables between each course.
  • Clearing and re-setting tables for new guests.
Benefits:
• Competitive compensation plus generous tips.
• Opportunity to expand your knowledge of Chinese cuisine.
• Enjoy complimentary Chinese meals during your shifts.
• Opportunity for advancement and growth within the company
• Health Insurance
• Paid vacations for full time employees

• Maintain the inviting ambiance of our restaurant.
• Collaborate seamlessly with our kitchen team.
• Address guest inquiries and go the extra mile to ensure satisfaction.

Requirements:
  • Previous serving experience is valued but not required.
  • A warm and welcoming demeanor.
  • Effective communication and team-player mentality.
  • Availability for evening and weekend shifts.
  • Ability to thrive in a fast-paced environment with attention to detail.
  • Experience with Toast POS and Resy is a plus


Host Responsibilty:

  • Be warm, knowledgeable and noticeably appreciative
  • Accommodate guests by making each individual feel welcome
  • Act professionally and always maintain composure
  • Identify and report problems to management immediately
  • Be aware of service flow, dining timing, and adjust for each guest’s individual needs
  • Implement and follow steps of service
Busser/Runner Responsibilities:

  • Setting up tables with the appropriate mis en place (ketchup, salt pepper, HP and sugar bowl).
  • Making sure all stations are fully stocked and ready for service – maintain stations fully during service.
  • Setting up candles on the tables.
  • Detailing all tables before the start of service to ensure place settings are neat and organized.
  • Delivering bread and water to all tables in their assigned section, assisting other section when necessary.
  • Making sure the bread warmer is always organized and full.
  • Clearing tables between each course.
  • Clearing and re-setting tables for new guests.