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Operations Manager

2 weeks ago


Hampton, Virginia, United States Resource America Full time
Job Description

Operations Manager

Salary: $115k
Schedule: Mon-Fri, 8am-5pm
Location: Hampton, VA
Employment Type: Direct Hire

Responsibilities and Duties:
  • Serve as a leader and set an example of embodying the principles of Clients Mission in Service.
  • Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities.
  • Manage and control key variable expense accounts, technical and administrative staff.
  • Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
  • Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
  • Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
  • Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
  • Support the Regional Director/VP in key initiatives and projects.
  • Recommendation for asset acquisition with appropriate justification.
Qualifications:
  • Experience managing a technical service group at a company in a relevant or comparable industry.
  • At least 10 years experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration.
  • A formal PMEL or equivalent technical training is highly desirable.
  • At least 2 years experience as a section leader or supervisor.
  • Excellent oral and written communication skills.
  • Knowledge of MS Office applications.
  • Ability to manage and motivate employees.
Physical Demands:
  • Must be able to lift up to 45 lbs. without assistance. Occasional standing and bending are required.
Working Environment:
  • Work primarily in a laboratory or manufacturing environment at client location and or customer sites.
  • Travel may be required to other domestic and possibly international locations.
What We Offer:
  • Full-time
  • Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
  • Paid time off with vacation, sick and holidays
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