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Director of Revenue Management

1 week ago

Point Clear, Alabama, United States PCH Full time
Embark on an exciting career at the iconic Grand Hotel Golf Resort & Spa, Autograph Collection, located along Alabama's stunning Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand seamlessly blends Southern charm with modern luxury, providing world-class experiences for our guests. With 405 rooms and over 41,000 sq. ft. of flexible meeting space, including expansive ballrooms and picturesque outdoor venues along the bay, we are the premier destination for events ranging from intimate gatherings to grand celebrations. As a key player in this renowned resort, you will have the opportunity to shape our revenue strategies and drive exceptional results, all while contributing to unforgettable experiences. The Grand Life is calling-come lead us into a future of success

As a key member of our hospitality team, the primary responsibility of the Director of Revenue Management is to oversee revenue and inventory management, group housing activities, and related teams to maximize guest room revenue and profitability. This includes pricing, forecasting, demand analysis, and creating sales strategies for transient, wholesale, and group segments. The role also supports the Director of Sales and Marketing with group opportunity analysis, identifies new revenue opportunities, and ensures effective communication of strategies to stakeholders, driving revenue growth and operational success.

Key Responsibilities:

• Revenue & Inventory Management: Analyze period-end and available data to identify trends, future needs, and obstacles, providing actionable insights for maximizing guest room revenue and profits.

• Reservation System Maintenance: Regularly check distribution channels, ensuring accurate reservation system information, correct positioning, and competitor analysis.

• Market Analysis & Reporting: Analyze weekly and monthly STAR reports to assess past performance, competitor strengths, and market share opportunities, providing key insights for strategic adjustments.

• Budget & Forecasting: Collaborate with the Director of Sales and Marketing (DOSM), General Manager, Director of Finance, and Front Office to generate accurate room revenue budgets and RevPAR Index forecasts.

• Sales Strategy: Provide critical input on pricing, demand forecasting, and develop strategies for transient, wholesale, and group segments.

• Revenue Tests: Initiate, implement, and evaluate revenue tests to improve profitability, adjusting strategies based on real-time data and market conditions.

• Strategy Communication & Execution: Ensure that sales strategies, availability, and rate restrictions are communicated clearly to the operations team and executed effectively.

• Internal Relationships: Build and maintain strong relationships with internal stakeholders, ensuring alignment with revenue management strategies and smooth execution across departments.

• Team Leadership & Development: Manage training, performance appraisals, and development plans for associates, ensuring they are aligned with hotel goals and encouraging career growth.

• Community Involvement: Actively promote participation in community service events to build positive community relations and foster team cohesion.

• Brand Equity: Protect and promote the Marriott/PCH Hotels & Resorts brand, ensuring all strategies align with corporate standards.

• Communication with Stakeholders: Effectively communicate revenue performance, challenges, and strategies with key stakeholders for informed decision-making.

Perks & Benefits:
As part of the PCH Hotels & Resorts portfolio, associates enjoy a wide range of perks, including:

• Health, Dental, and Vision Coverage: Comprehensive plans, including both FSA and HSA options.

• 401(k) with Company Match: Plan for your future with our matching retirement plan.

• Exclusive Discounts: Discounts on hotel stays, dining, golf, and retail at PCH properties and globally through Marriott.

• Opportunities for Growth: Ongoing training and development with ample room for career advancement.

Join us at PCH Hotels & Resorts, where we are committed to delivering exceptional hospitality and creating unforgettable guest experiences. Ready to make your mark with us? Apply now

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)