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Analyst - Business Analyst

3 weeks ago

Ashburn, Virginia, United States Progression, Inc. Full time
Business Analyst
Ashburn, VA

MUST:
CBP-BI (Customs Border Patrol - BI) must of held in the past 1 years
10 years of related IT professional overall experience required
4 - 7 years of experience as a Business Analyst
4 - 7 years of customer support of IT programs and projects
4 - 7 years of Agile environment
4 - 7 years of conceptual business models for critical IT systems
Provide investigative and analytical support of usage data from implemented business systems
Understand data transmission methods and analyze system activity reports to identify sources of problems and coordinate resolution
Support audit inquiries by extracting and analyzing business system data from various sources and support audit coordinators with audit tools and data collection facilitating CJIS audit compliance
Coordinating and collaborating with other teams in Client and CBP to resolve issues and develop innovative solutions to improve system functionality.
Requires a BS/BA degree (or equivalent

DUTIES:
Continuously monitor and track the Incident ticket queue, and assign tickets to the appropriate team member
Observe and assess the U.S. Customs and Border Protection (CBP) methodologies and provide recommendations for improvement, both in processes and the use of new tools
Work with Client and CBP staff from various departments to investigate and analyze the utilization of data at primary and secondary lanes and checkpoints
Provide support to the CJIS Systems Officer and National Crime Information Center (NCIC) Representative for CBP to satisfy CJIS Audit compliance
Collect audit submissions, review for compliance and submission to the Chief Security Officer (CSO) for formal acceptance
Mine application and workstation logs, payloads as well as screen rendering of PSPD Graphical User interfaces (GUI) application screens to aid authorized requestors
Ability to read and create system, network, and architectural diagrams
Analyze reports on system activity to identify sources of problems (such as hardware, VTAM settings, site codes or software problems), recommend corrective action, or appropriate coordinating actions with CBP offices
Extracting and analyzing existing data from several sources, facilitating communication between various groups for information discovery in support of an audit
Assist in preparation for and participate in Design Reviews
Update system design documents as necessary
Gather requirements from users, stakeholders, etc. to write user stories and acceptance criteria
Provide updates to agile stories and report progress in Kanban board
Contribute to Contractor Weekly & Monthly Status Report as requested by the Project Manager
Assure all other deliverables are submitted as required
Comply with the Privacy Act, CBP, and Client privacy policies and procedures when handling PII

Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.