Director - Care Coordination
5 days ago
The Director - Care Coordination is responsible for system-wide Care Coordination functions (Capacity Coordination, Social Work, Navigation, and Case Management) including the execution of the care coordination strategic plan for the health system and the health plan, which includes organizing and directing an integrated cross-continuum care management and transitions of care program that monitors (on both an individual case and aggregate level) and directs actions to ensure achievement of health system and health plan goals, initiation of change management processes, and implementation of best practices, policies, and procedures.
Responsibilities
- Works closely with the VP, Care Coordination and Hospital Chief Nursing Officers to develop tactics that are aligned with current performance and vision for the care coordination program, including
- Compliance with all CMS regulations
- Assuring timely patient care progression
- Appropriate care and resource utilization
- Safe discharge planning
- Synthesizing and applying data analytics to drive system care coordination performance
- Collaborate with physicians and other departmental leaders and staff to ensure that barriers to care coordination outcomes are addressed timely. Attention should be given to identifying root causes and driving performance improvement initiatives that ensures performance is aligned to targeted goals, such as
- Length of stay (LOS)
- Avoidable days
- Readmissions
- Payer denials
- Other care coordination related outcomes
- Manage, interpret and share Care Coordination data with Dartmouth Health executives, department leaders, Care Coordination leaders and others, as needed
- Personnel management and development
- Play a key role in the professional development of Care Coordination leaders and staff, including mentoring and coaching
- Collaborate with Care Coordination and Dartmouth Health system and local leaders to develop the department's operational structure
- Facilitate engagement with Care Coordination leaders at each DH system member to develop and implement standard roles and staffing models
- Develop, revise and maintain standardized Care Coordination education and resource materials
- Develop and implement professional standards for care coordination based upon recognized standards of care, JCAHO and CMS standards, state/federal regulations and overall system policies and procedures
- Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level
- Policy, procedure and process development and ongoing ownership
- Draft and recommend for final approval Care Coordination policies and procedures
- Develop comprehensive resource guidelines and processes for complex patient management
- Local, State and Federal collaboration and compliance
- Monitor Hospital Care Coordination for consistent compliance of regulatory standards, including CMS Conditions of Participation
- Represent Dartmouth Health Care Coordination at local, State, and national meetings through educational offerings and through involvement in professional organizations
- Performs other duties as required or assigned.
- Master's degree in clinical or health related field required.
- A minimum of five to seven years of leadership experience in care coordination, case management, or utilization review, in an integrated healthcare delivery system and/or health plan.
- Nationally recognized certification preferred, i.e., Certified Professional in Healthcare Quality (CPHQ), Certified Case Manager (CCM), Certified Professional Utilization Management (CPUM), Certified Professional Utilization Review (CPUR), or Diplomat of American Board of Quality Assurance and Utilization Review Physicians (D-ABQAURP)
- Strong leadership, communication, and computer skills desired
- Extensive knowledge of payer mechanisms and clinical utilization management is required.
- Possesses working knowledge of clinical systems, outcome measures, and processes required along with various patient information systems.
- Knowledge and understanding of hospital information systems and their potential uses and benefits.
- Possesses facility for data analysis and interpretation. Must be data driven with a passion for medical management. Possesses ability to organize and present data in a concise and easily understood manner to peers, physicians, and other stakeholders.
- Licensed Registered Nurse in New Hampshire required.
- Certified as an Accredited Case Manager, Certified Case Manager, or Case Management Administrator required
-
System Director, Care Coordination
2 weeks ago
Lebanon, New Hampshire, United States Dartmouth Health Full timeDartmouth Health has exclusively retained Kirby Bates Associates to lead a national search for a System Director, Care Coordination to lead system-wide Care Coordination functions (Capacity Coordination, Social Work, Navigation, and Case Management), across the health system and the health plan.Dartmouth Health is seeking a dynamic and innovative System...
-
Care Coordination Director
6 days ago
Lebanon, New Hampshire, United States D-H Lebanon-MHMH Full timeLeadership OpportunityWe are seeking an experienced Care Coordination Director to join our team at D-H Lebanon-MHMH. The successful candidate will be responsible for leading the care coordination team and developing strategies to promote effective care coordination and resource utilization.The ideal candidate will possess a strong background in nursing,...
-
Care Coordination Director
7 days ago
Lebanon, New Hampshire, United States Dartmouth Health Full timeCompany OverviewDartmouth Health is a leading health system in New England, known for its commitment to patient-centered care and excellence in healthcare. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and communities.About the RoleWe are seeking an experienced Care Coordination Director to join our...
-
Director - Care Coordination
2 weeks ago
Lebanon, New Hampshire, United States Dartmouth Health Full time41307601OverviewThe Director – Care Coordination is responsible for system-wide Care Coordination functions (Capacity Coordination, Social Work, Navigation, and Case Management) including the execution of the care coordination strategic plan for the health system and the health plan, which includes organizing and directing an integrated cross-continuum...
-
Director - Care Coordination
7 days ago
Lebanon, New Hampshire, United States Dartmouth Health Full time41307601 Overview The Director Care Coordination is responsible for system-wide Care Coordination functions (Capacity Coordination, Social Work, Navigation, and Case Management) including the execution of the care coordination strategic plan for the health system and the health plan, which includes organizing and directing an integrated cross-continuum care...
-
Director - Care Coordination
2 weeks ago
Lebanon, New Hampshire, United States Dartmouth Health Full time41307601 Overview The Director Care Coordination is responsible for system-wide Care Coordination functions (Capacity Coordination, Social Work, Navigation, and Case Management) including the execution of the care coordination strategic plan for the health system and the health plan, which includes organizing and directing an integrated cross-continuum care...
-
Patient Care Coordinator
7 days ago
Lebanon, New Hampshire, United States Fresenius Medical Care Full timePatient Care Coordinator RoleFresenius Medical Care is seeking a skilled Patient Care Coordinator to join our team. As a key member of our patient care team, you will be responsible for coordinating patient care services and contributing to the overall success of our organization.Key ResponsibilitiesCare Coordination: Coordinate patient care services,...
-
Director of Care Management
7 days ago
Lebanon, New Hampshire, United States Dartmouth Health Full timeJob SummaryWe are seeking an experienced Care Coordination Director to join our team at Dartmouth Health. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve patient outcomes and experience across our system. This includes coordinating care transitions, managing patient flow, and ensuring...
-
Activities Director
13 hours ago
Lebanon, New Hampshire, United States Priority Life Care Full timeAt Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone's life — and light the way in senior care — you may be a fit for our committed, professional team.Priority Life Care is also a designated "Great Place to Work" When you...
-
Director of Food and Nutrition Services
18 hours ago
Lebanon, New Hampshire, United States Floral Long Term Care Full timeFloral Long Term Care - TN - Director of Food and Nutrition ServicesSummary:The Director of Food and Nutrition Services will:Manage and coordinate the day to day food service operation;Assure compliance with Local, State and Federal requirements and laws regarding nutrition, sanitation and safety regulation;Maintain necessary record-keeping; andSelect,...
-
Health System Care Coordinator
6 days ago
Lebanon, New Hampshire, United States Dartmouth Health Full timeAbout the RoleWe are seeking a highly motivated and experienced Care Coordination Director to lead our care coordination efforts at Dartmouth Health. In this role, you will be responsible for developing and implementing strategies to improve patient outcomes and experience across our system. This includes coordinating care transitions, managing patient flow,...
-
Primary Care Medical Director
19 hours ago
Lebanon, New Hampshire, United States Jobleads-US Full timeOverviewNew London Hospital - Primary Care Medical DirectorNew London Hospital (NLH) is seeking an experienced and energetic BC/BE Family Practice or Internal Medicine Physician to join our Primary Care practice as Medical Director. In addition to providing primary care services to a panel of patients, this physician will serve as the Medical Director of New...
-
Care Coordination Specialist
7 days ago
Lebanon, New Hampshire, United States Dartmouth Health Full timeAbout Our Team">Dartmouth Health's Care Coordination team is dedicated to delivering high-quality patient care and advancing medical research.">Your Role">In this position, you will work closely with physicians and multidisciplinary teams to develop plans of care for assigned patients.">Key responsibilities include:">">Developing plans of care for assigned...
-
System Wide Care Coordinator
7 days ago
Lebanon, New Hampshire, United States Dartmouth Health Full timeAbout Dartmouth HealthDartmouth Health is a premiere health system in New England, committed to delivering exceptional patient care and advancing healthcare through research and education. Our system consists of hospitals, clinics, and community-based programs that serve a diverse population of patients and families.Role SummaryWe are seeking a highly...
-
Primary Care Medical Director
7 days ago
Lebanon, New Hampshire, United States Dartmouth-Hitchcock Medical Center Full timeOverviewNew London Hospital - Primary Care Medical Director New London Hospital (NLH) is seeking an experienced and energetic BC/BE Family Practice or Internal Medicine Physician to join our Primary Care practice as Medical Director. In addition to providing primary care services to a panel of patients, this physician will serve as the Medical Director of...
-
Primary Care Medical Director
7 days ago
Lebanon, New Hampshire, United States D-H Lebanon-MHMH Full timeOverview New London Hospital - Primary Care Medical Director New London Hospital (NLH) is seeking an experienced and energetic BC/BE Family Practice or Internal Medicine Physician to join our Primary Care practice as Medical Director. In addition to providing primary care services to a panel of patients, this physician will serve as the Medical Director of...
-
Chronic Kidney Disease Care Coordinator
5 days ago
Lebanon, New Hampshire, United States Fresenius Medical Care Full timeAbout the Role:We are seeking an experienced Chronic Kidney Disease Care Coordinator to join our team. In this role, you will work with patients, families, and healthcare providers to develop and implement individualized care plans that address the unique needs of each patient.You will have the opportunity to make a meaningful difference in the lives of...
-
Director of Nursing
1 day ago
Lebanon, New Hampshire, United States Homewood Health Campus Full timeDirector of Nursing (DON, RN) at Homewood Health Campus summary:The Director of Nursing (DON) at Trilogy Health Services is responsible for leading the nursing department, ensuring compliance with healthcare standards, and providing exceptional care to residents. This role involves strategic planning, team coordination, and overseeing the nursing staff's...
-
Director of Nursing
3 weeks ago
Lebanon, New Hampshire, United States Homewood Health Campus Full timeDirector of Nursing (DON, RN) at Homewood Health Campus summary:As a Director of Nursing at Trilogy, you have the opportunity to lead the nursing services department by coordinating resident care and ensuring compliance with healthcare guidelines. You will build meaningful relationships within a supportive team environment, focusing on providing world-class...
-
Director of Nursing
2 weeks ago
Lebanon, New Hampshire, United States Homewood Health Campus Full timeDirector of Nursing (DON, RN) at Homewood Health Campus summary:As a Director of Nursing at Trilogy, you have the opportunity to lead the nursing services department by coordinating resident care and ensuring compliance with healthcare guidelines. You will build meaningful relationships within a supportive team environment, focusing on providing world-class...
