Director of Sales
4 days ago
Reports to: General Manager
Department: Sales
WHO WE ARE
Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.
BENEFITS
- Competitive compensation package
- Full benefits package, including 401K with matching and paid time off from Day 1
- Growth company focused on expansion through strategic acquisition and development
- Hotel discounts at locations worldwide.
The Director of Sales (DOS) at the Hyatt House Oak Brook is primarily responsible for driving all hotels' sales and marketing efforts to achieve maximum revenue results and delivering exceptional service to the guests. Increase room night sales and improve market penetration while delivering exceptional financial results. Create solid business relationships with local corporate clients and network with local business associations and chambers of commerce to increase hotel's visibility in the local communities. S/he will be responsible for exemplifying the Hotel's Culture and should be service-oriented and outgoing.
ESSENTIAL JOB FUNCTIONS
- The DOS will interview, select, train, schedule, coach and support sales employees, ensuring they perform in accordance with established brand or company standards.
- Use internal and external resources and data to independently develop strategic plans to incorporate all business segments.
- Understand sales and business processes and support corporate and hotel goals
- Identify customer business requirements and craft customer offers via a contractual document
- Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual business plan.
- Achieve annual hotel revenue goals as agreed upon and established.
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
- Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
- Articulate and leverage the benefits of the hotel to close sales opportunities.
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