Geek Squad Agent

3 days ago

North Wales, Pennsylvania, United States Best Buy Full time
As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a supportive, positive environment for anyone who is facing tech challenges or wants to get more out of their devices.

What you'll do
  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
  • Help set up and repair technology devices for customers
  • Monitor service queues and provide accurate status updates to customers
  • Clearly communicate and partner with fellow agents
Basic qualifications
  • 3 months of experience in working in retail or customer service
  • Passion for technology and desire to solve problems
  • Must be able to adapt and learn new skills in a fast-paced industry
  • Ability to work a flexible schedule, including holidays, nights and weekends
What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:North Wales, PA-19454

  • Geek Squad Agent

    4 days ago

    Lake Wales, Florida, United States Best Buy Full time

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions. We'll provide the training and resources you need to ask the right questions, listen carefully, take detailed notes and partner with other agents as needed to help customers who visit our stores. Working together, we'll create a...

  • Tech Support Specialist

    6 days ago

    Lake Wales, Florida, United States Best Buy Full time

    About the RoleAs a Geek Squad Agent, you will be the primary point of contact for customers seeking technology support and solutions. Your goal will be to provide timely and positive service to customers during the check-in and checkout process.Key ResponsibilitiesUnderstand technology issues by asking questions, listening, asking follow-up questions, taking...

  • Customer Service Representative

    5 days ago

    Lake Wales, Florida, United States Best Buy Full time

    Company OverviewAt Best Buy, we are committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.What We OfferCompetitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical...

  • Agile Team Facilitator

    5 days ago

    North Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full time

    Job DescriptionFidelity TalentSource LLC is seeking a seasoned Agile Scrum Master to support the WI Technology squads. In this role, you will serve as a change agent, capable of coaching agile practices to teams and individuals from diverse functions, experiences, and geographies. Your expertise in agile methodologies and ability to communicate complex ideas...

  • Agile Transformation Expert

    5 days ago

    North Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full time

    About Fidelity InvestmentsFidelity Investments is one of the largest and most diversified global financial services firms in the industry, providing a range of services to individuals, businesses, and institutions. We welcome individuals from all backgrounds to fill assignments across our various business units.Salary: $120,000 - $180,000 per year, depending...

  • In-Home Installation Technician

    2 weeks ago

    North Tonawanda, New York, United States Best Buy Full time

    As an In-Home Installation Technician, you'll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you'll find the right solutions for customers' lifestyles and technology needs based on your conversations. You'll...

  • In-Home Installation Technician

    2 weeks ago

    North Tonawanda, New York, United States Best Buy Full time

    As an In-Home Installation Technician, you'll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you'll find the right solutions for customers' lifestyles and technology needs based on your conversations. You'll partner...

  • In-Home Installation Technician

    3 weeks ago

    North Tonawanda, New York, United States Best Buy Full time

    As an In-Home Installation Technician, you'll be responsible for the delivery, installation, integration, and troubleshooting tech products such as home theater, computing, smart home and networking. Outside of delivery and installation, you'll find the right solutions for customers' lifestyles and technology needs based on your conversations. You'll partner...

  • Agile Team Facilitator

    5 days ago

    North Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full time

    Company Overview: Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms. Our mission is to strengthen the financial well-being of our clients by providing expert advice and solutions.At Fidelity, we are focused on making our financial expertise...