Business Systems Analyst Consultant

4 days ago

Pittsburgh, Pennsylvania, United States PNC Full time
Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience to our customers. As a technical Business Systems Analyst within PNC's ACFR organization, you will be based in Pittsburgh, PA.
The hiring manager is seeking technical business analysts with experience and interest in business and data analysis, software requirements writing and testing, and working in a fast paced environment in various phases of the application development SDLC process.
The position involves working in the Technology area supporting the Broker Dealer, Risk, and Insurance applications as well as the older IRS application. This position will also involve working on various portions of several new replacement system rewrites in a cloud computing environment.
Responsibilities will include:

•Participate and lead requirement gathering sessions with other analysts, from both LOB and the Technology areas, and keep track of various small LOB demands for changes across a portfolio of applications.

•Evaluate data fields from the various interfacing systems and EDW (Enterprise Data Warehouse) to ensure accuracy in data mapping and data values.

•Test, document, and communicate the results from testing, data analysis (using complex SQL queries against an Oracle database), and defect (in HP ALM) status.

•Participate in all relevant stages of an application development team's SDLC process and contribute strongly in each phase (though not as a developer).

•Develop a strong business and technical understanding of the applications that are hosted on a variety (mostly distributed/cloud) of platforms.

Here are the job responsibilities:

•Lead requirement gathering sessions with business stakeholders and translate those to functional/non-functional requirements and user stories; and maintain the documentation for these requirements.

•Identify the current AS-is and future state of the application based on the changes in the business processes and needs, whether related to smaller application maintenance, changes to interfaces, or on work on a full-scale replacement application.

•Write and analyze complex business and data requirements over various applications

•Complete application testing and documentation, and work with developers and LOB to record defects in HP ALM, and manage defect resolution for each release.

•Communicate results, findings, and other project related information in sound and clear/concise written communication or verbal communication. Be comfortable presenting findings to a larger audience.

•Write and document complex queries in the SQL querying language, with a firm understanding of the underlying data, and the relationships between fields in the database

•Develop a solid understanding of the business processes and key terms and business functions in order to actively engage LOB members, Technical members, and data analysts.

•Analyze multiple system data sets and providing summary of findings, including explanation of the variances and root cause, and effectively communicate the impact of the LOB members.

Job Description

  • Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
  • Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
  • Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
  • Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
  • Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
CompetenciesBusiness Assessment – Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.Business Process Modeling – Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.IT Project Management – Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives.Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.Technical Writing/Documentation – Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)Workflow Analysis – Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness.Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.EducationBachelors

Disability Accommodations Statement:


The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. 

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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