General Manager
2 weeks ago
You are applying for work for a franchisee of Noodles & CO - Hartford Noodles, LLC, not Noodles Corp or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees.SUMMARYWe’re looking for someone exceptional to run one of our restaurants. This is you if you’re passionate about food and guest satisfaction and lead with inspiration and by example. A persuasive problem-solver with a knack for managing a restaurant P&L, you set the highest operational standards for others to follow. You’re an experienced, collaborative and dynamic leader with a contagious enthusiasm and friendly approach.RESPONSIBILITIESPlan, identify, communicate and delegate responsibilities to managers and team members to ensure excellent operations are consistently achievedManage with integrity and knowledge that promotes the culture and beliefs of Noodles & CompanyLead the implementation of company initiatives by developing action plans and directly motivating and instructing the team on the implementation plansProvide direction to the team in order to achieve restaurant goalsConsistently review restaurant operations to identify any problems, concerns and opportunities for improvementCreate a positive guest experience by delivering a high level of service and ensuring all team members engage in conversations with guests to understand their needs and exceed their expectationsProvide coaching and feedback to team members and managers and assess performance on an ongoing basisManage and motivate team member through positive and respectful leadershipManage the restaurant to meet or exceed company standards in food quality, food safety, and cleanlinessConsistently monitor and manage restaurant staffing levels to ensure team members are capable and professionally developedFollow Noodles & Company’s operational policy and procedures, including those for cash handling and safety/security, to ensure the safety of all teams members during each shiftLead a positive team environment by recognizing and reinforcing individual and team accomplishmentsAnalyze relevant reports to identify and address trends and issues in restaurant performanceUse Noodles & Company tools to plan for and achieve operational excellence in the restaurantSolicit guest feedback to understand needs of the guest and surrounding communityGenerate sales growth by consistently delivering a positive guest experience and executing local restaurant marketing initiativesManage restaurant P&L by tracking expenses annual budget, analyzing variances and initiating corrective actionsControl labor and food costs through daily management and supervisionTrain and coach team members in culinary and guest services principles and practicesCreate a positive dining experience by ensuring exceptional guest serviceMust adhere to appearance standardsKNOWLEDGE/SKILLS/REQUIREMENTSLeadership skills with the ability to coach and mentor team membersTeam building skillsAbility to effectively handle and manage confidential and sensitive informationMust have excellent guest service skillsArticulate and solid communicatorStrong organizational skills and ability to work effectively in a fast paced environmentMust have a strong work ethic and accountabilityAbility to formulate strategies and action plans to achieve resultsWillingness and ability to work nights, weekends and holidaysMust be a minimum of 21 years of ageAbility to exercise independent judgmentEXPERIENCEHigh School diploma or GED requiredMinimum of three years prior restaurant/retail experience and two years of management and/or leadership experiencePI9d7e833e0aba-30511-35488693
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