Senior Healthy Living Director

Position Summary:Under the direction of the assigned Operations Executive, the Sr. Director of Healthy Living Programming is responsible for the management and supervision of healthy living programs and classes to ensure enrollment and participation goals and deliverables. This position will provide center leadership including program development, virtual services, and member engagement and/or incentives (challenges). In addition, the position is directly responsible for the management and oversight of the Greater Hollywood/Hallandale Beach YMCA Centers’ assigned healthy living program staff. The two centers have a major hospital partnership, and this position will serve as the key staff member for ensuring all deliverables are achieved for the partnership strategic plan. The Sr. Director of Healthy Living Programming will facilitate the implementation of working relationships between YMCA partners and the Greater Hollywood and Hallandale Beach YMCAs to ensure optimal service and communication for healthy living programs and events throughout the region. This individual will provide direction, measurement and accountability to the operational activities of the healthy living and program staff with the objective of maximizing growth, profitability and member engagement. The position is responsible for improving the member experience and driving program participation and revenue growth. Essential Functions / Job Duties:• Effectively plans and executes strategies that support healthy living, program and engagement plans that ensure that program revenue grows. Position will focus on healthcare partnerships, programs, events and outcomes. • Monitors program analytics to include trend analysis and assure corrective action plans are in place to avert any downward trends.• Ensures fidelity and outcomes in all prevention and healthy living programs. • Develops and implements Wellness/Healthy Living staff training programs focused on wellness programs such as clubs and affinity groups, group exercise classes, new member onboarding programs, customer service, and new staff orientation.• Leads healthy living program sustainability efforts by securing annual campaign contributions, grants, and sponsorships.• Develops Association practices to retain and grow healthcare partnerships and corporate wellness programs.• Grow membership through improving the conversion of referred participants to members.• Support centers in the implementation of prevention and return to health programs.• Assists with leadership and provides staff support to the Association Health & Wellness Strategic Priorities.• Shares responsibility for adherence to and development of the department budget, in consultation with the Operations Executive and Finance Team.• As necessary, provide grant oversight ensuring outcomes and supervising staff and volunteers. • As necessary assist with management and reporting of grant programs (participation, quality, data collection, record keeping, statistical reporting, documentation of expenses, invoicing and outcomes).• Builds strong relationships with grant, health care, and community partners.• Shares responsibility for the retention and growth of programs and initiatives.• Assists in monitoring safety in all areas.• Shares responsibilities for program supervision, public relations, planning and marketing promotions. • Provides direct leadership to specific programs (areas) as assigned. • Leads healthy living strategic events/promos for the centers, along with other initiatives as required.• Involved with other community groups in identifying and responding to community needs and issues.• Fosters a climate of innovation and resolves problems to ensure member satisfaction.• Coordinates with marketing efforts to maximize enrollments. • Coordinates program registration, including logistics to support phone, walk-in, and web registration.• Recruits, hires, trains, develops, and holds accountable key wellness staff as needed. Reviews and evaluates staff performance. • Utilizes critical thinking skills to measure, evaluate, and make recommendations on all marketing plans and strategies for both the organization and family centers and develop analysis reports to reflect return on marketing investments.• Works closely with HR and senior leadership to evaluate, recruit, and select healthy living staff.• Plans, schedules and leads Greater Hollywood and Hallandale Beach YMCAs assigned healthy living dept. team members.• Coordinates with the business office as necessary on financial transactions.• Builds external market position by locating, developing, defining, negotiating, and closing business relationships.• Organizes healthy lifestyle related events for the YMCA of South Florida for the assigned region. • Represents and promotes the YMCA at community events. • Works closely with the Operations Executive to ensure delivery of the Association quality standards and protocols. • Assists with any other projects or activities as required or assigned. YMCA COMPETENCIES (i.e. Leader, Team Leader, Multi-Team / Branch Leader):Mission Advancement: Reinforces the Y’s values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program and fundraising leadership levels. Collaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.Operational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures and financial controls. Assigns clear accountability and ensures continuous improvement.Personal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. Qualifications, Skills and Abilities / Position Requirements:• Bachelor's degree in related field preferred or equivalent combination of education and experience. • Minimum 5 years of supervisory experience in customer service, operations and service delivery models.• Strategic planning and tactical execution experience with proven significant results / outcomes. • Minimum of 5 years’ experience with supervision of budget exceeding $300,000.• Demonstrated record of accomplishment with healthy living programming and development of strategic partnerships.• Proficient with Microsoft Office products (MS Word, Excel, PowerPoint).• Excellent interpersonal skills; able to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.• Excellent public relations skills, including the ability to develop presentations.• Must be able to work flexible hours including evenings, weekends, and holidays.• Ability to respond to safety and emergency situations.• Bi-lingual, English and Spanish, a plus. Position Profile• Dynamic individual with outgoing, energetic and collaborative personality.• Strategic and creative approach to work.• Analytical, organized, driven by attaining results.• Innate ability to develop and motivate staff by a setting example, coaching, and mentoring them.• Emotionally mature, able to initiate, conduct and navigate difficult conversations with individuals at all levels.• Enjoys working with members of all ages.• Comfortable with public speaking. Work Environment:The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Primary works in an office environment, however, occasionally visits outdoor program sites.• While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. • Will be required to drive often for meetings and other work-related duties Physical Demands:The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities. Being in good physical health with full range of body motion, including manual and finger dexterity and eye/hand coordination. Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this job description. As a condition of employment, you will be required to submit to and satisfactorily clear a thorough Level II fingerprinting background screening. As a Drug-Free Workplace, all new hires must successfully complete a drug test. Please note Medical Marijuana cards do not exempt you from successfully passing your drug test. The YMCA of South Florida is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age or disability.