Security Technical Account Manager II

24 hours ago

united states Akamai Full time

Would you like to reduce the risk of API security vulnerabilities and cyber-attacks?

Do you want to work with customers to address their greatest needs in API Security?

Join our Advanced Technology Group

We work with customers to address their needs in API Security, implementing our solutions for maximum impact. Our customers rely on our platform for some of their most critical infrastructure.

Partner with the best

Technical Account Managers work directly with customers to understand and address their greatest needs in API Security. Our customers rely on our platform to secure their APIs and proactively mitigate attacks. As a TAM, you'll help customers by problem-solving, being empathetic, thinking creatively, and understanding cybersecurity. You will drive customer impact by mapping APIs, assess exposure, showcase attack patterns and indicators of compromise.

As a Security Technical Account Manager II, you will be responsible for:

Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value Building and maintaining professional relationships with decision-makers and owning the technical relationships with customers Performing technical customer presentations and demos and also identifying true positive attacks and showcasing to customers Serving as a product and application security SME supporting customers and communicating technical concepts with various audiences Providing customer feedback to product management on enhancement requests, escalations, and bugs to support teams as needed Adapting to complex, changing business environments to deliver valuable solutions to enterprise customers Explaining features and benefits to customers, while also providing updates on features, bug fixes, and product roadmaps

Do what you love

To be successful in this role you will:

Have 5 years experience and a Bachelor's in Computer Science, Engineering, Management Information Systems, related field or equivalent. Have security knowledge of API vulnerabilities and attacks, including OWASP Top 10 and OWASP API Top 10 Demonstrate excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions (specifically API security) Understand Application Security Principles and how to apply them in the app development process Have excellent listening skills with the ability to ask probing questions, understanding and anticipating the customer's priorities Demonstrate interpersonal skills with the ability of proactively identifying technical issues and driving solutions to technical problems

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

Your health Your finances Your family Your time at work Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

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