Card Administration Operations Specialist I, II, III, Senior
2 weeks ago
Overview Reports to: Card Administration ManagerFunctions Supervised: NonePrimary Functions: Assist in the administration of the operational aspects for all card products.Duties and Responsibilities:Portfolio maintenance - Responsible for cardholder maintenance requests, posting monetary corrections, researching member inquiries and working with vendors.Department Collaboration - Responsible for working with multiple departments, branches and employees to resolve member issues.System Applications - Responsible for performing tasks within various financial and operational systems to ensure accuracy and compliance.Organizational knowledge - Maintain a working knowledge of card products, credit union operations and best practices. Qualifications Education: High School graduate or equivalent.Creditable Experience in Lieu of Education: One year’s experience in a comparable position. Experience/Skills: Proficiency in Microsoft Windows, Outlook, Word and Excel. Must have excellent organizational skills, strong oral and written communication skills and work effectively under pressure.Tenure: Assignment to the Card Administration Operations Specialist II (Category 12) requires satisfactory performance in the Card Administration Operations Specialist I position (Category 13) with proven ability to manage an increase in job responsibility and be in the position for at least six months. Assignment to the Card Administration Operations Specialist III (Category 11) requires performance that meets or exceeds expectations in the Card Administration Operations Specialist II (Category 12) position with proven ability to manage an increase in job responsibilities. Assignment to the Senior Card Administration Operations Specialist (Category 10) requires performance that meets or exceeds expectations in the Card Administration Operations Specialist III position (Category 11) with proven ability to manage an increase in job responsibilities. Advancement requires management recommendation and will be based on candidate's performance. Compensation Salary Pay Range:Card Administration Operations Specialist I (Category 13): $49,284 - $73,391 annuallyCard Administration Operations Specialist II (Category 12): $53,226- $81,405 annuallyCard Administration Operations Specialist III (Category 11): $57,484 - $90,230 annuallySenior Card Administration Operations Specialist (Category 10): $63,233 - $99,908 annuallyStarting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range. Benefits Short-term and long-term incentivesComprehensive medical, dental and vision insurance plan that has HSA and FSA options401(k) plan with a 5% matchEmployee Assistance Program (EAP)Life and disability coverageVoluntary cash benefits for accident, hospitalization and critical illnessTuition ReimbursementGenerous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
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Anchorage, United States Global Credit Union Full timeJob TitleAssist in the administration of the operational aspects for all card products.Duties And ResponsibilitiesPortfolio maintenance - Responsible for cardholder maintenance requests, posting monetary corrections, researching member inquiries and working with vendors.Department Collaboration - Responsible for working with multiple departments, branches...
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Anchorage, Alaska, United States Global Credit Union Full timeOverviewReports to: Card Administration ManagerFunctions Supervised: NonePrimary Functions: Assist in the administration of the operational aspects for all card products.Duties and Responsibilities:Portfolio maintenance - Responsible for cardholder maintenance requests, posting monetary corrections, researching member inquiries and working with...
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Fraud Operations Specialist I, II, III, Senior
2 weeks ago
Anchorage, United States Global Credit Union Full timeFraud Department SupportReports to: Fraud Operations OfficerFunctions Supervised: NonePrimary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating...
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Anchorage, United States Global Credit Union Full timeJob TitleTeller and Other Administrative Support of All Consumer Lending Department FunctionsFunctions Supervised: NonePrimary Functions: Teller and other administrative support of all Consumer Lending department functions (lending departments include consumer loan origination, servicing, and collection teams).Duties and Responsibilities:Perform teller...
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Anchorage, United States Global Credit Union Full timeJob TitleReports To: Assistant Member Service Center Team ManagerPrimary Functions: Answer member telephone inquiries and provide excellent member service. Post or record and forward transactions to appropriate departments for processing.Duties and Responsibilities:Responsible for providing prompt, professional, helpful, knowledgeable and courteous member...
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Senior Card Administration
2 weeks ago
Anchorage, United States Alaska Full timeA financial services organization in Anchorage, Alaska is seeking a Card Administration Operations Specialist. The role involves assisting in the administration of card products, maintaining cardholder requests, and collaborating with multiple departments to resolve issues. Candidates should have at least a high school diploma and proficiency in Microsoft...
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Senior Card Administration
4 hours ago
Anchorage, United States Alaska Full timeA financial services organization in Anchorage, Alaska is seeking a Card Administration Operations Specialist. The role involves assisting in the administration of card products, maintaining cardholder requests, and collaborating with multiple departments to resolve issues. Candidates should have at least a high school diploma and proficiency in Microsoft...
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Software Engineer I, II, III, or Senior
4 days ago
Anchorage, United States Global Credit Union Full timeSoftware Engineer Reports to: Domain Manager, Software Engineering Functions Supervised: None Primary Functions: Collaborates as a member of a Product Development Team in the engineering of software development user stories of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve...
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Systems Analyst I, II, III, Senior
4 days ago
Anchorage, United States Global Credit Union Full timeJob Title Reports to: Domain Manager, Systems Analysis Primary Functions Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes....
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Systems Analyst I, II, III, Senior
6 hours ago
Anchorage, United States Global Credit Union Full timeJob Title Reports to: Domain Manager, Systems Analysis Primary Functions Collaborates as a member of a Product Development Team in the analysis of system specific user stories and technical processes of product capabilities. An active collaborator with Product Development Team members in the development of products to achieve strategic business outcomes....
