Account Associate

7 days ago


El Paso, United States Team Casillas - State Farm Agent Full time

Benefits: License Paid by Agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in El Paso, TX and help customers with their insurance and financial services needs, including:  Auto insurance Home insurance Life insurance Retirement planning ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Team Casillas - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.



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