Admissions Director

3 days ago


Memphis, United States Graceland Rehabilitation and Nursing Center Full time

Graceland Rehabilitation and Nursing Center - Admissions Director Committed to promoting wellness, healing, and independence for all lives we touch.   Graceland Rehabilitation and Nursing is looking for a dedicated Admissions Director to join the team    Benefits:   401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance   About us: Graceland Rehabilitation and Nursing is a skilled nursing facility and rehabilitation center. We are resident-centered and quality-focused We are committed to creating a nurturing, family-like atmosphere where staff develop meaningful relationships with residents and where exceptional patient outcomes are the standard.   Admissions Director Job Responsibilities:    Meets census goals by working with the Center’s Admissions Liaison to coordinate customer flow into the center  Is trained and provides back up coverage, as needed, for the Admissions Liaison in the external role  Establishes/maintains positive trends for overall occupancy, Medicare census, new admissions activity, conversion rates, and account receivable targets  Effectively manages internal sales process with customers, families, and referral sources, resulting in achievement of targeted conversion rates, and account receivable targets  Arranges with Welcome Coordinator to ensure through and timely completion, signing and distribution of admission/readmission paperwork as a backup  Conducts Center walk through daily to assess physical plant readiness for tours and admissions  Ensures comprehensive identification and verification of payors for customer financial data   Admissions Director Requirements:    1-2 years of experience as an Admissions Director in a nursing home long term care setting. Ability to work proficiently in a fast-paced, healthcare environment and interface with a variety of healthcare professionals.  Multi-task oriented excellent organizational skills, and ability to effectively prioritize tasks in a manner that maximizes outcomes and adheres to standard process  Dedicated, respectful, caring, and compassionate in dealing with a geriatric population and families in stressful situations.  Demonstrated ability to accurately execute established pre-admissions financial and clinical decision process, policies & procedures, and complete monthly key indicator reports.  Self-motivated, outcome-driven individual with a strong customer service approach and sales-oriented personality, and effective time management skills   Proficiency in computer programs utilization including but not limited to Microsoft office and other industry specific software platforms  Team player with ability to implement and execute marketing initiatives in a strategic manner with minimal supervision  Must be able to maintain a positive, mission-oriented work atmosphere by acting and communicating in a manner that allows you to get along with clients, family members, and fellow team members.     


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