Assistant Bursar, Third Party

Job Details: Mercer University is searching for an Assistant Bursar, Third Party for the Macon campus.Responsibilities:The purpose of the Assistant Bursar position is to assist the University Bursar, Associate Bursar, and Senior Assistant Bursar with various duties required to manage the Macon Bursar Office and maintain compliance with the Department of Ed Cash Management Regulations and Federal and State regulatory agencies. This position is responsible for the management of receivables, reconciliation of Military and VA accounts, and implementation of University policies and procedures. Regularly communicates with Academic and Financial Planning Advisors, School Certifying Officials, and Military Agencies. May involve troubleshooting and reporting integration problems to Bursar Operations and correcting student accounts when required. Processing of all military billing to include VA Chapters 31 and 33, ROTC, Army, Navy, and Air Force, using various VA and military online portals. Assists with collection activities to include written correspondence and telephone calls to students, staff, and military and VA entities. This position is responsible for reviewing and posting payment schedules; tasks require an ability to understand the various billing methods and multiple tuition schedules to ascertain the correct amount of supplemental aid to cover. Provides leadership, ensuring that due diligence is performed on all military and VA student accounts. Position is required to lead by example and show an ability to explain, teach, and support others. Incumbent is responsible for proposing changes to policy to ensure compliance with various regulations. Serves as backup support for student term/session withdrawals in the absence of the Senior Assistant Bursar and involves the ability to calculate withdrawal refund calculations and adjustments to student accounts based on federal compliance guidelines. Serves as backup office manager of the Macon Bursar Office and represents the Bursar Office in university meetings in the absence of Senior Assistant Bursar and Associate Bursar or when deemed appropriate for the area of responsibility. Assist students, parents, and others as necessary to resolve account issues and arrange special payment agreements. May work on special projects as assigned.Qualifications:A bachelor's degree from an accredited college/university and two years of experience which must include handling cash deposits, reconciliations, accounts receivable, customer service, and problem resolution. In lieu of education, equivalent directly related experience will be considered.Knowledge/Skills/Abilities:Demonstrated exposure to treasury functions and banking institutions in relation to deposit related matters.Demonstrated knowledge of basic accounting principles and functions such as processing journal entries, interpreting system reports, and conducting account reconciliations. Strong communication skills (oral and written) and professional interpersonal skills while interacting with senior administration, faculty, staff, students, and co-workers.Experience to include handling cash deposits, reconciliations and accounts receivable.Ability to provide courteous, prompt service to all customers who come in contact with the Bursar Office.Able to work independently but seek direction where appropriate.Able to complete assignments with attention to detail and high degree of accuracy.Able to establish priorities and manage multiple activities to meet deadlines.Strong analytical, detail, and problem-solving skills in order to adequately research and accurately resolve tuition fees and credits in association with federal aid and eligibility standards.Background Check Contingencies:- Criminal History- Credit CheckRequired Document Attachments:- Resume- Cover letter- List of three professional references with contact informationAbout Mercer UniversityFounded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. Why Work at Mercer UniversityMercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much moreAt Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: Scheduled Weekly Hours:40Job Family:Staff Student Operations Non-exemptEEO Statement:EEO/Veteran/Disability