Director/Senior Manager, Benefits

Overview:Our Culture and ImpactCvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.AI at Cvent: Leading the FutureAre you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.Cvent, is seeking a Director/Senior Manager, Benefits & Wellness to play a pivotal role in shaping and delivering a best-in-class benefits and wellness experience that attracts, motivates, and retains top talent worldwide.This position is responsible for the strategic oversight, operational excellence, and continuous improvement of global benefits and wellness programs. The successful candidate will provide both leadership oversight and individual contribution on all benefits and wellness programs, policies, and practices that enhance employee experience, supports organizational growth, and minimizes corporate risk.The Director/Senior Manager, Benefits & Wellness will lead a team of HR professionals, partner closely with cross-functional stakeholders, and serve as a subject matter expert on US and international benefits, wellness initiatives, and regulatory compliance. This role requires a blend of visionary leadership, operational rigor, and a passion for enhancing employee well-being across diverse geographies. In This Role, You Will: Provide strategic leadership and direction for the design, implementation, and administration of global benefits and wellness programs—including health, retirement, life, disability, voluntary benefits, and holistic well-being initiatives—ensuring programs are competitive, compliant, and aligned with Cvent’s valuesLead the global benefits team, fostering a culture of operational excellence, collaboration, and professional growth. Set clear goals, provide coaching, and ensure accountability for high-quality service deliveryDevelop and execute comprehensive wellness strategies that address physical, mental, and financial well-being, promoting a culture of health and resilience across the organizationBuild and maintain strong relationships with external vendors, brokers, and consultants. Manage performance, and ensure service excellence and cost-effectivenessApply knowledge of Workday and other systems to leverage system capabilities and optimize benefits administration, leave administration, payroll reconciliation and reporting requirementsLead benefits communications and education initiatives, ensuring employees and managers are well-informed and empowered to make the most of their benefits and wellness resourcesSupport M&A activities, due diligence, and integration of benefits programs for acquired entities, ensuring a smooth transition and consistent employee experienceEnsure compliance with all applicable laws and regulations in each country of operation, proactively managing risk and maintaining robust governance practicesPartner with Employee Resource Group leaders on benefits, engagement and wellness initiatives supporting employees while aligning organizational goals Here's What You Need:8-12+ years of progressive experience in Human Resources, with a focus on global benefits and wellness. Demonstrated experience leading teamsProven track record of driving operational excellence, process improvement, and high-impact employee experience initiatives.Strong project management skills, with the ability to lead complex, cross-functional initiatives and deliver results in a fast-paced, agile environment.Exceptional communication, influencing, and stakeholder management skills, with executive presence and the ability to drive change.Experience with HRIS/Workday and benefits administration platforms preferred.Demonstrated ability to balance team leadership with hands-on management of key projects and deliverables.Must possess a Bachelor’s degree; HRCI or CBP certification preferredPast international experience helpfulPhysical DemandsWe are not able to offer sponsorship for this positionProvide strategic leadership and direction for the design, implementation, and administration of global benefits and wellness programs—including health, retirement, life, disability, voluntary benefits, and holistic well-being initiatives—ensuring programs are competitive, compliant, and aligned with Cvent’s valuesLead the global benefits team, fostering a culture of operational excellence, collaboration, and professional growth. Set clear goals, provide coaching, and ensure accountability for high-quality service deliveryDevelop and execute comprehensive wellness strategies that address physical, mental, and financial well-being, promoting a culture of health and resilience across the organizationBuild and maintain strong relationships with external vendors, brokers, and consultants. Manage performance, and ensure service excellence and cost-effectivenessApply knowledge of Workday and other systems to leverage system capabilities and optimize benefits administration, leave administration, payroll reconciliation and reporting requirementsLead benefits communications and education initiatives, ensuring employees and managers are well-informed and empowered to make the most of their benefits and wellness resourcesSupport M&A activities, due diligence, and integration of benefits programs for acquired entities, ensuring a smooth transition and consistent employee experienceEnsure compliance with all applicable laws and regulations in each country of operation, proactively managing risk and maintaining robust governance practicesPartner with Employee Resource Group leaders on benefits, engagement and wellness initiatives supporting employees while aligning organizational goals8-12+ years of progressive experience in Human Resources, with a focus on global benefits and wellness. Demonstrated experience leading teamsProven track record of driving operational excellence, process improvement, and high-impact employee experience initiatives.Strong project management skills, with the ability to lead complex, cross-functional initiatives and deliver results in a fast-paced, agile environment.Exceptional communication, influencing, and stakeholder management skills, with executive presence and the ability to drive change.Experience with HRIS/Workday and benefits administration platforms preferred.Demonstrated ability to balance team leadership with hands-on management of key projects and deliverables.Must possess a Bachelor’s degree; HRCI or CBP certification preferredPast international experience helpfulPhysical DemandsWe are not able to offer sponsorship for this position