Workplace Project Coordinator

The Interior Design Project Manager works with the Workplace & Design team on a variety of daily and project related tasks in a fast paced, environment. The role would include working on a variety of design and project management tasks, maintaining documentations, and working furniture tickets.Position Accountabilities Workorder Tickets: Works furniture and other miscellaneous tickets from submission through completion to satisfy the end use/client, Atlantic Union Bank design standards and all building/ADA codes. Manage between 10-30 active tickets at one time while tracking their progress and providing updates to the requestor of the tickets. Work with various vendors to resolve each request in a timely manner. Coach teammates to provide information needed to efficiently process tickets. Research and gather information through photos, scheduling vendor site visits, etc. from the requestor to provide to vendors to determine repair needs. Coordinate vendor site visits with requestor and physical security application, if needed. Provide vendor escort in local Richmond corporate buildings. For furniture move requests, create existing and proposed furniture drawings to meet all codes for approval by Asset Strategy Manager and LOB contact. Assist in gathering request pricing information for repair requests if an item is not under warranty. Obtain proper purchasing authority and cost centers from the appropriate line of business contact for repairs for billing purposes and maintaining documentation. Complete tickets within the SLA requirements established in the maintenance service ticketing system. Maintain all documentation in the appropriate folders and in the ticketing system. Project Management: Coordinate vendor site visits with physical security through visitor application. Meet vendors onsite, as needed. Perform and document furniture and artwork punch list. Confirm furniture punch list is completed in a timely manner. Provides updates to the Workplace & Design Manager and Move Coordinator. Oversees the installation of artwork and marketing posters, etc. within Corporate and Consumer branch locations to meet design standards and approval elevations. Perform field surveys and documentation, as needed. Request purchase orders and tracks job costing. Maintains all project documentation in the project folders. Other project management tasks as needed. Create installation presentations in Adobe Pro, CAD/Revit, and/or PowerPoint based on approved site visits, markups, design concepts, and furniture orders. Lead meetings with end users(s), lines of business, and/or project teams to outline the project SOW and assign tasks for successful furniture and/or art installation. Issue drawings to departments in a timely manner for their vendors to install and/or Workplace and Security Management vendors or Regional Facilities Specialists. Maintain all project documentation in the appropriate folders. Assist with site visits, surveys, documentation and creating design drawings based on requested work, as needed. Artwork: Work with art framing vendors to have existing artwork re-matted and reframed to establish standards for reinstallation based on the established schedule. Schedule art handlers to pick up and install artwork based on the AUB design and installation standards. Maintain all project documentation in the appropriate folders. Assist with providing documentation to CAFM Coordinator for the Asset Management module, if needed. Move Management: Assist the Move Coordinator with move projects as needed. Document floor plan changes including seating changes during a strategic move project. Assist in walking locations to maintain accurate seating assignments on floor plans, as needed. Meetings: Attend meetings to schedule installations and vendors, as needed. Travel: Daily, overnight, and consecutive days, as needed based on project requirements Reporting: Assist with creating diagrams showing monthly metrics for reporting purposes, as needed. Additional tasks associated with position as needed. Organizational Relationship This position reports to the Workplace & Design Manager Position Qualifications Education & Experience 2+ years of experience using AutoCAD/Revit Understanding of ticket work order systems helpful Background in furniture, design, project management Knowledge of Microsoft Office programs: Word, Excel, PowerPoint Experience using Adobe Acrobat Pro to create and edit documents Knowledge & Skills Proficient in AutoCAD/Revit software. Ability to read floorplans. Understanding of furniture and equipment repairs, basis warranty requirements. Prior experience in a help desk environment helpful but not required. Basic knowledge of American with Disability Act (ADA) and building codes. Ability to research and understand codes. Communication – Clearly communicates both orally, writing, and/or in person to provide direction or gain clarification (problem solve/understand) on tasks effectively and professionally. Responds well to questions. Able to read and interpret written information. Able to follow directions as well as established processes, policies, guidelines, and standards. Completes administrative tasks correctly and on time. Supports organization's goals and values. Self-starter/Problem-solver Work well independently and as part of a team. Multi-tasking: Must be able to manage multiple priorities at the same time. Able to deal with frequent change, delays, or unexpected events. Able to switch tasks on the fly based on accessed urgency. Highly detailed/organized with great follow up skills. Prioritizes and plans work activities; Uses time efficiently. This extends to juggling tasks with long wait times. Professionalism - Approaches others in a tactful manner. Quality - Demonstrates accuracy and thoroughness. Must quality control all work. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions and keeps commitments. Completes tasks on time or notifies appropriate person with an alternate plan. Attendance/Punctuality - Is consistently at work and on time. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.