Banquet Manager

Overview Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.Join us as the Banquet Manager to join our Banquets teamOur employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.Our Vision for our curators:Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destinationContribute to our distinctive atmosphere and foster your personal and professional growthAn individual committed to creating exceptional guest experiencesBe appreciated for what you bring to the team Learn and grow with a company that values its associatesWhy OKANA:Competitive wagesPeople-first cultureHealth insuranceRetirement savingsGrowth opportunitiesPaid time offFestive environmentPerks & discountsAbout the roleThe Banquet Manager oversees the department responsible for the coordination and execution of all banquet events at the resort. This role requires leadership of a team that is selected and trained to provide the highest standards of customer service and guest satisfaction. This individual must be a hands-on manager to work banquet events, directing the service staff and handling all client needs and requests in an expeditious manner. The Banquet Manager works closely with the resort’s Catering/Events and Culinary teams during the preparation and delivery of events to ensure OKANA’s quality standards of food and service are maintained.What you will be doing:Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.Ensure that labor costs are aligned with the forecast.Keep work areas clean and organized.Know food preparation and service.Promote employee empowerment.Report on all unsafe conditions immediately.Select, train, supervise, develop, discipline and counsel employees according to Pyramid Global Hospitality policies and procedures.Utilize knowledge of physical capabilities of banquet space.Complete all necessary paperwork, meeting all due dates.Know basic bar terminology and wine service.Order supplies for banquet department.Oversee and assist in collection of payments for banquet functions.Perform in the capacity of any position supervised.Responsible for monthly inventory of all banquet equipment.Set up banquet rooms for functions (chairs, tables, linens, etc.).Solve unusual customer requests creatively.Attend required meetings.Conduct performance appraisals.Complete other duties as assigned by supervisor to include cross training. What you bring to the role:High School Diploma required; associate or bachelor’s degree in hospitality management preferred.5+ years of F&B management experience; 3 years as a Banquet Manager. Strong organizational skills; ability to multitask effectively.Computer proficiency in Microsoft Office and point of sale software.Read, write and speak English fluently.Customer centric approach in dealing with the public and OKANA associates.OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.Pyramid Global Hospitality is an Equal Opportunity EmployerNote: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.